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John L. Smith, Inc.

(650 reviews)
Visit John L. Smith, Inc.
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed
(610) 400-1065 (610) 400-1065

Reviews

(650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Buying Experience!

I decided to visit this dealership after seeing an Acura that would fit my needs on their website. They were quick to respond that the vehicle in question had just sold but invited me to come by and take a look at their inventory. After a few emails, John Scullin suggested a Volvo that would fit my needs. I went down to take it for a test drive and decided to make the purchase. John was very helpful with financing and they even have a Farmers Insurance Agent on site who was extremely helpful in getting me set up with a policy I was happy with. I would highly recommend this dealer - you cannot beat their customer service, including Steve in the service department. He made sure my Volvo was in perfect condition and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Fantastic Buying Experience!, Thank you for taking time out of your busy day to send in your review. We appreciate the opportunity to have earned your business. you purchased a very rare 8 cylinder Volvo. Enjoy and should you need anything do not hesitate to give us a call. Thank you John R Barone President

Excellent customer experience!

I would definitely recommend this dealership to anyone looking for a vehicle! The sales team made buying a car a very positive and stress-free experience. The team worked with me and went above and beyond to make sure I was able to drive away in excellent used vehicle!! I would definitely purchase another vehicle from this dealership and I'm looking to have all my servicing done through this dealership as well !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Excellent customer experience!, Thank you for being a great customer !! We appreciate the confidence that you have placed in our dealership. We look forward to continuing to earn your business. Have a great Day and from everyone at Smithusedcars Thank you. John R Barone President

They ended my headache of car shopping

This was the quickest easiest time i ever had purchasing a car . This dealership is honest and friendly people ........you guys ROCK. They did and got exactly what i wanted how i wanted and i did not sit in there for 5 hrs ...never once haggled me. Thanks so much 😉 Matt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

They ended my headache of car shopping Congratulations on your purchase and welcome to the smith used car family. We appreciate having you as a customer should you ever need any of the following services we are just a phone call away. auto sales, auto service, auto rental, and all forms of insurance auto, home, business, life. John R Barone President

Another positive experience with John L Smith

Pleasant experience, from beginning to end. John and John met and exceeded our expectations and we will gladly do business with them again. We have been long time customers for 12+ years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Another positive experience with John L Smith Thank you for the opportunity to have earned your business AGAIN, we appreciate the trust that you have placed in our dealership. We look forward to servicing your vehicles for many years. Thank you again for your business !! John R Barone President

Number 1 in my book

This is the 2nd car that I have purchased from John. They are all A1 in my book! I highly recommend them. They are all very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Number 1 in my book Sherry Thank you for your business AGAIN, we have built our business with customers just like you. We are lucky to have you as a customer and we will continue to earn your business. John R Barone President

The Best Dealership Around

Mr. John gives the best deals and quality. Thank you for everything you have done including giving us our second vehicle. You guys have been a blessing to my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The Best Dealership Around Mr. & Mrs. Martin, Thank you for the opportunity to have earned your business for the 2nd time. We appreciate the trust that you have placed in our dealership. Have a great day !! John R Barone President

First car experience

I just purchased my first car. I was quite hesitant to look anywhere after dealing with pushy name brand car dealerships and their aggressive, high-pressure tactics. Here, however, I felt comfortable to look, ask questions, and make my decision. Everyone was friendly, informative, and supportive in what could have been far more frightening and risky had I gone to a different place in search of my first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

First car experience Your car buying process should be fun, we hate the high pressure tactics of our competitors. That is why we operate different than our competition. No Games Or Gimmicks at our dealership. Thank you for your business. John R Barone President

Excellent experience!

I would definitely recommend JLS to anyone wishing to purchase a car. The staff here are not only friendly, they're extremely efficient! I saw the car online, gave it a test drive & then drove away with my new car all in about 1.5 hrs! All in all a very positive experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Excellent experience! Thank you for your time to post your review, we appreciate you sharing your experience. We strive to be efficient we know that your time is valuable. We appreciate having you as a customer, John R Barone President

Excellent car buying experience

First, I hate car shopping. Hate it with a passion however after reading the reviews I decided to give Smith Used Cars a shot. I drove from Delaware to meet them and let me say that my mind has been changed about car buying. These guys are awesome and super easy to deal with. They don't sell the car. The car sells itself, they just help you with the transaction. Matt was great to work with and I hope to get my next car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Excellent car buying experience we appreciate having earned your business, we understand that we need to earn your business and we look forward to having you be part of our family. Should you need anything automotive related just give us a call. John R Barone President

Red Beetle Convertible!

Fantastic dealership! Highly recommend John Smith used cars. John and his team were super to work with and have some of the best deals around! Love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Red Beetle Convertible! Thank you for your review we appreciate the opportunity to have earned your business, put the top down and enjoy !! John R Barone President