Reviews
A yery satisfying day
I liked the salesman when I met four or five months ago, he has called me three or four times in that period. I enjoyed working with him on this last visit. he is a keeper
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, Robert. I'm very happy to hear about your positive experience at 1st Kia of Simi Valley. Congratulations on your new vehicle! If you have any further needs, do not hesitate to contact us. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Awesome experience
It is the second time I have bought a car from First Kia and they are always spot on with their customer service. The people who work there are friendly without being pushy and they go out of their way to get you a great deal. Cory spent a lot of time working with us and was great with all of my questions regarding multiple vehicles and test drives. Everyone stayed late to make it all happen. Will definitely be back for future cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Michelle! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear we were able to assist you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632
10k mile service
Amazing service staff! They are very friends , personable and cognoscente of ones time. Robyn is a wonderful advisor and makes sure everything is done to customers specifications and satisfaction. Best service center and staff I have ever dealt with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service we provide. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
10K mile service
The staff is amazing, very attentive and cognoscente of ones time. Robyn is a wonderful advisor and makes sure everything is done to the customers specifications and satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service we provide. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632
First time buying experience!
Fastest and easiest car buying experience ever! Love the staff at First Kia!! It was my sons first time buying a car which can be very stressful. Omar was our rep and did a great job and Johnny Kia was managing the deal and he was phenomenal! Thanks for making his first time such a great experience!! You goys rock!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patricia, congratulations on your new purchase! I hope you are continuing to enjoy your car! It is imperative to us that we make the car-buying experience seamless and efficient. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Darrell Coletto, General Manager | Dcoletto@firstautogroup.com | 805.584.6632
Great Service
Everyone at the dealership, from the sales person to sales manager, to dealer manager, to finance, they all were very helpful and went out of their way to help me and my wife with the purchase of our new vehicle. Left the dealership very happy and pleased with our trip. Would recommend my family members and friends to go to the dealership. Thank You.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers satisfied with the service we provide. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Love First Kia
Everything! Robyn us terrific. We now have 2 kias. I recommend your dealership to everyone & I get lots of interest in my soul. I always tell people "go see Johnny".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Mystery Engine Problem
Amazing service! Justin and the team there walked me through the problems on my vehicle and worked with Kia to get a very serious engine problem resolved. The team made additional recommendations to keep the car working in perfect condition for another 100k miles. It's very hard to find this level of honesty and integrity among car repair and dealers but the team at First Kia takes it to a luxury level. Thank you Justin and First Kia service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review, Ryan! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Wonderful selection of vehicles
Courteous, knowledgeable salespeople to work with. Lots of vehicles to choose from. I'm very happy with my purchase of a KIA Soul.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for stopping by to leave this incredible review, Wanda. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service - Excellent Product Knowledge
Everyone I came into contact with was friendly, helpful, and well schooled in their products. I think they bent over backwards to make sure I had a positive experience and when I walked out the door (with a new car I might add) that I couldn't be happier. Kudos to everyone at 1st Kia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tamara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with their experience with us. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005