Reviews
Awesome service
Jessie, he was the guy who showed me around and went with me on the test drive, was awesome. Jessie had only been at his job for about 2 weeks. He was knowledgeable and what I found truly refreshing is that when he didn't know something he went and asked..... I never heard "I think". I heard "Let me go find out for you". Loved that! The rest of the staff really is fabulous at Kia of Similar Valley.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, Debra! The goal of the First Kia of Simi Valley team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Excellent service, very professional
I had a great experience, was there to check on cars and end up getting a Kia Optima. they are very professional, and helpful. Big selection of models and prices. thank you Mr. Omar Abuzaid and Mr. Haddad. Highly recommend 1st Kia Auto Group
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review, Sandra! Until we have the pleasure of working with you again, please be sure to like us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Awesome , quick and friendly service. Best place!!
People were friendly and quick to be of service. Even with the miscommunication between service and the call center, they wanted to go above and beyond.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thanks so much for the excellent review! Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service! Great Kia Place
The service is great and I feel like a valued customer. I will always bring my car here and I would always recommend this Kia dealership to other people. :) Robyn is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kellie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service we provide. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great customer service
Eian was great really we helped me through the process and finding the car I really wanted for a great deal !
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Breanna, thanks so much for the excellent review!Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals!Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Fantastic Experience!
The sale guy listened to me and answered every question I asked. He knew the car well. Most of all he took time to understand what I wanted and related to me as a friend instead of just a customer. Once I drove the car and its features were pointed out, the car sold itself!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pamela, thanks so much for the excellent review! Our team will be very happy to know about your experience. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals!Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
A-M-A-ZING
That everyone is so helpful and so nice. Especially Robyn and Justin!!! Talking to them is like talking to a friend you've known forever. Also they always check to see if whatever's wrong isn't just a simple fix first!!! I love that!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Robyn and Justin was so helpful to you. Give us a call if you have any further questions and be sure to follow and like us on Facebook to find superb specials!Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Experience
Omar w as exceptional and very easy to deal with. THE REST OF THE STAFF STELLAR! I have been dealing with first Kia for 4 years now and always a pleasure! Thank you :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review, Julianne! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Consistently good
Always feel like First Kia looks out for my best interest when getting my car serviced. Justin takes good care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, John. We're glad to have Justin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Buying a used Kia Sonota
I didn't feel the typical dealership "pressure" to buy the vehicle I was interested in. It was a pleasant change and made me more likely to buy the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Julie!Congratulations on your new purchase. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials.Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005