Reviews
Great service. Friendly and helpful team.
Daniel, Mitch, Billy, and Brian were all very nice. I enjoyed my time with them. I appreciated the extra efforts they went to during the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review, Heather! Until we have the pleasure of working with you again, please be sure to like us on Facebook.Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Very Well Informed Sales...Willing to Work w You
Sales and management staff were very helpful. Eian in particular was persistent without being overbearing, and was very well informed about the Kia cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers.Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Service
Offer of a rental car at no charge was a nice surprise when the dealer had to order the parts to repair my Kia. The parts came the next day and it was repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service we provide. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook.Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Excellent service, friendly trustworthy staff
Omar Abuzaid was incredibly professional, patient, and helpful with my first Kia buying experience. I felt confident with my purchase. I will definitely recommend others and i will return for my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Shaylene! I am happy that Omar was able to provide you with a positive experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials.Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Service.
The hospitality, negotiation too; the adviser did her best to find me discounts and fit my requirements. They make you feel like you are their priority. I was there with my 3.5 yrs old and he was occupied and happy with the complimentary kids kit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Qureshi, thank you for sharing your feedback! We look forward to work with you again. Please visit us on Facebook; we offer exclusive specials for our likers and followers.Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
great experiences
everyone is always very friendly and professional and they treat me like a friend. I never feel like I'm being pushed into anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the wonderful compliments Jerry!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service
My sales rep was very friendly and patient and was not too forceful. All My options, based on my budget and expectations were discussed and with the help of everyone, I got what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was quite a refreshing read, Lida! Congratulations on your new vehicle. I am happy the sales staff provided you with pressure-free, efficient and well-informed customer service. Before your next visit, please find us on Facebook. You'll find the latest exclusive specials offered only to our likers! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
Robin is always such a pleasure to work with. She gets me in and out as fast as possible and the mechanic (can't remember his name) was very thorough
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us, Nicole! I am happy to hear that Robin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
10 star service
Justin was very professional, friendly & helpful from the minute I drove in to the minute I drove off! I was very impressed with the service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your input, Sheri. Glad to hear that you are consistently impressed with the service we offer here at First Kia of Simi Valley. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Best dealership ever!!
This is my second Kia from First Kia. They have always been incredibly kind and accommodating. Robyn in the service dept is incredible!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Shirley. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005