Reviews
Very Fast Service and Friendly Staff
The team worked efficiently in order to get me in and out in a timely manner. They were also very friendly like usual.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this great review, Kristen! I'm happy to hear that our team has consistently provided you with the friendly and efficient service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Friendly, Excellent Experience
You didn't try to put me into something I didn't want or was uncomfortable in. You knew what I wanted and worked with me until I was happy, and for that, I thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eldon, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Enjoy your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
California Kia
The people are so professional and care that my time at the dealership is pleasant. Routine maintenance is handled quickly and without fuss.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this great review, Patricia! I'm happy to hear that our team has consistently provided you with the friendly and professional service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
N. Moreno
My first experience with your service dept. was excellent, quick and efficient. Your lounge area was also excellent, though a little out of the way but very pleasant and clean. The service attendant was very knowledgeable and very pleasant to speak with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, we appreciate your kind words. We feel our service department is one of the things that makes First Kia of Simi Valley special. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Excellent Service at First Kia in Simi Valley, CA
First KIA of Simi Valley, CA provided timely service, at a great value, with high quality. I would highly recommend them to any KIA owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with top-quality and efficient service, and I am extremely happy to hear that your experience with us was so positive. We appreciate your recommendation, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
We love Omar at first Kia
Our car buying experience was great. Everyone took great care of us, especially Omar! We had our 2 yr old with us while purchasing the car and everyone helped make things easy and kept our son busy giving him coloring books and crayons, popcorn and balloons, it was so nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for writing this great review and congratulations on your new car! It's delightful to know that Omar and our team made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Helpful dealer
The dealer, Chuck, listened to what I needed and was able to work with me to get the car I wanted at the payments I needed
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carolyn, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Congrats on your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great Service
great customer service and the customer lounge area is really clean and stocked with good magazines. donuts were nice, too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Alex! Our customers are our greatest asset, and I'm happy to hear your visit with us was a positive one. We appreciate your business and look forward to serving you again! Also, be sure to follow us on Facebook and Twitter for dealer updates and specials. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
Great service!
My salesman was amazing. He did not pressure me and he did his best to get me the deal I wanted....and I love the car. This was a very easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Matthew! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Congrats on your new car! We appreciate your business and keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005
ACCOMMODATING, GOOD SERVICE,CLEAN & FRIENDLY
It was late but you made it pleasant and rewarding. Omar did his BEST to make the deal go in our favor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review, Joan! We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so pleasant. Enjoy your new car! Thank you for your business and if you need anything else in the future please feel free to come back and visit us any time! Best regards, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005