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Reviews

4.8
117 lifetime reviews.
  • Carson Toyota treated me like a king!

    I was just looking, not really going to buy/lease anything, when I stopped by Carson Toyota. I met a nice young man named Phil Day. He was very ch...


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    I was just looking, not really going to buy/lease anything, when I stopped by Carson Toyota. I met a nice young man named Phil Day. He was very charming and polite. A total gentleman. He showed me around the facility, talked to me about what my wish list was and never asked me to "step into his office." He chatted with me and after a bit, told me to keep his card handy in case I change my mind, but also encouraged me to make sure to look around to make sure that I find what I need, not what others can give. About a week went by and I decided I was going to buy a Toyota. I live near Longo Toyota and went through the motions when the sales guy there made me feel like I was just another number to him. I was sitting there and he was shoving all the credit applications and asking me all my financial info and realized this guy didn't even ask me if I was thirsty. I got up and walked. I decided I would rather go to someone who listens to me than having to deal with someone I have to listen to. I trekked over to Carson and met with Phil Day again. He showed me a few cars, we test drove all of them and while he could have probably gotten 2 or 3 sales while I was there, he never left my side, answered everything and got me what I wanted because he listened! Plus I got my water. I can't thank Phil Day enough and Carson Toyota's financing was simple and quick. I will recommend others to Phil and Carson Toyota soon enough!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Disrespectful Sales Associate Online Parts Dept.

    I ordered Toyota parts through online to Carson Toyota Dealer at Carson, CA but the order will be process by Trade Motion. Once the order was fina...


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    I ordered Toyota parts through online to Carson Toyota Dealer at Carson, CA but the order will be process by Trade Motion. Once the order was finally process by Trade Motion, Trade Motion will notify the buyer through email and copy to Carson Toyota Dealer parts are shipped and ready to pickup at Carson Toyota. I telephoned Carson Toyota to follow up. Sales Associate advise the buyer not to call Carson Toyota and wait for Carson Toyota to call the buyer? Its confusing???

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Maintenance

    Was here for regular maintenance on a Wednesday the wait was almost four hours wich it seems ridiculous to me.


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    Was here for regular maintenance on a Wednesday the wait was almost four hours wich it seems ridiculous to me.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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