Reviews
Write a reviewGreat
My experience was great they explained everything to me so I can understand. They had good timing on everything very friendly polite and great attitude
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luna, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Wait times were horrible
Was estimated 1 to 2 hours wait time for a recall service, when I arrived and checked in for my appointment, I was then told it would take 3-4 hours, and when they finally finished I had been waiting for almost 6 hours. What was the point of having an appointment if it took hours to get to my vehicle?
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hector, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Saved by Nissan of Bakersfield
We were traveling through Bakersfield when our Pathfinder fuelpump decided to not work. Raul and the other service tech worked their magic and got us back on the road the same day. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kennethytle, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Excellent service
I being a customer since 2009 we’re I have brought my vehicle ever since for service never complaint on service or personal experience excellent service and have dealt with honest and professional work with the people that works here on Nissan dealership service department I strongly recommended this place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ChavezIsrael29, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Super Service
I had car trouble on my drive home to Las Vegas from San Francisco. Victor R. and his staff were the greatest.! My issue was fixed and I made it home for the July 4th holiday. I would totally recommend Victor and this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sally, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
The best service ever.
I love the service and friendly staff. I would definitely keep coming back. The staff is always making sure your doing fine and keeping you updated on your service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martinez, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! -Your Nissan of Bakersfield Team
Oil change tire rotation excellent service
I went in for an oil change and for tire rotation I was expecting to wait for awhile I was in and out within 1 hour great customer service very friendly staff I’m happy with Nissan service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Biniguez17, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Great customer service
I was treated with respect I was made to feel important I was given clear understanding of was was wrong with my car and how it was going to be fixed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chernandez01, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
2018 Titan
Ana helped me throughout my purchase I chose one vehicle it wasn’t right and she made sure to go get me in a better truck that I wanted !! Jamie the manger has excellent customer skills and gave me family treatment ! Overall this dealership should be mocked as a Nissan Standard when it comes to the customer and a Truck or Car purchase Great dealership ! Great overall experience ! Thanks Bakersfield!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DylanSeratte, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
Great service friendly employees
Bought the car at this dealership all service has been here. Good waiting area wish FOX news was on TV .water and coffee and no cost car wash.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Edmonds12, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team