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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Excellent service

Every time I go to this dealership I receive the best service, they're very friendly and are always willing to help with everything my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Isabel, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

My service was very good and the guys were very nice

I had a very good experience at Nissan getting my all changed thank youAnd everyone there was very nice to even offer me water and the cashier was very nice to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cannette776. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Your Nissan of Bakersfield Team

Excellent Customer Service

I love taking my car to Nissan. They are very helpful, generous, and the always do a good job on my car when I take it in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ruthie.Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Your Nissan of Bakersfield Team

Wait to long

June 27, 2018 took my car in at 1020, with Jesus. I did not have an appointment so I did understand there would be a wait. Trying to convince me to take the shuttle home stated I will put that you’re waiting on the paper. He checked back before lunch said will be after lunch again tried to convince me to take the shuttle home. 2:10 pm checked with receptionist said they hadn’t started on car yet and I could go out to his office to check on when they will start on it. An update would have been nice. Other people that came after me leaving before me but I really didn’t know their circumstances if they had waited like I did but went home and came back. No work was done that day and no rental offered eventhough I asked since I had errands to run. He said that’s usually only for big jobs. Had no compassion about my situation. Very flat affect. Most of the personnel seemed like it was a bother to help, overworked unhappy to be employees with your company and unpleasant. No one smiled. My car was ready the next day at 10:00. I must say Jesus had a much better disposition and the receptionist was nice on that day.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

fun wait

The coffee is a great touch and good. Computer also a great idea. The wait went fast.The free water a great touch also. And service staff are friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Place - always a good experience!

I worked with Miguel Cuevas on my last 2 services. He was excellent - and the cashier only her initials MC was very efficient and very personal. Always a very happyexperience at your service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gloria.Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. -Your Nissan of Bakersfield Team

Exelent service

Jesus Talamantes más so good he take care everything for a such emergency the I have when I was taking my trip Up north overal exelent srvice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Silvia.Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. -Your Nissan of Bakersfield Team

It was excellent and perfect

I did not have to wait, I was treated kindly. Everything was done in a professional manner. If I needed to get ahold of someone it was fast .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brenda.Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. -Your Nissan of Bakersfield Team

Very helpful & reassuring

Ariel is by far the best at helping out with concerning situations. I came in with an issue on my brand new car & Ariel was quick to come up with a solution. My car would honk 3 times every time I would turn it on, now it doesn’t! His work is 100% & very efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ogarrio Patricia.Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Your Nissan of Bakersfield Team

My experience is always excellent!

Excellent work as usuall, Team nissan. The team always go Above & Beyond to meet my needs! I am always a truly satisfied customer! I always trust my car being maintained properly here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

V.Fernandez.Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Your Nissan of Bakersfield Team