Nissan of Bakersfield

Ariel always has a great customer service! always expains to me what is going on with my car and gives me the best attention is needed.

I went in because my car was making an usuallay noise. It turned out that I had over filled the cooler tank. Ariel was my service provider and made sure I had a car to get to work just Incase my car wouldn’t be done in time. He called to let me know what was going on with my car daily. He did great. Thank you.

Nissan and I have a love hate relationship. The gentleman who helped me has always been kind, checks in with me, and breaks down the information in terms I understand. I wish all the staff could take time and be kind to theircustomers. I waited for over an hour or more for an oil change and there was only a few people waiting before me. I really hate that when I pull up into Nissan, no one is there to greet or ask me how they can help. I have to go search for a sales person. There should be at least one person who can stay in one area to help the service area or at least hire a receptionist to take the order and inspect the cars.

Service was great. Was helped on the spot. Employee kept me updated on how the service of the car was going, and answered all my questions.

I’m a kind of person who rarely comments and with a few words to describe my sevice advisor . He is Knowledgeable on his job, precise and concise and with amazing personality. Keep him is a good asset to the company

Good service department. Unknown on who helped me. I didn't catch a name. Service was done quickly, and was pleased with the timing. Was asked my another staff member if i needed anything whike waiting. But once again, did not get a name.

The service is always fast and amazing, Ariel the service representative is always nice and very welcoming and makes you feel at home. He makes sure to go out of his way to meet your needs.

From the moment I arrived until the time service was completed on the vehicle the customer service was beyond exceptional! I loved the way Richard G. dealt with the concerns and matters of the vehicle as if they were his own or of someone that he personally knew. This made the experience very personable and I did not feel taken advantage of or as if I were the least of the company's concern. Every detail was expressed and communicated with thought and care. He personally saw the matters of the vehicle all the way through. I appreciated that because I didn't have to communicate with different people who may/may not of know about the concerns of my car. The experience was very personable and that makes you want to come back if you need to and furthers business more. Thank you!

This was my second time taking my vehicle to Nissan to get serviced and it was another great visit. I made an appointment and they handled everything efficiently. I was impressed by the quality of service that they provided.

Amazing customer service. Very friendly. And I they dida good job on the oil change, washing my car, tire change. I would recommend it to everyone.