Reviews
Write a reviewExtremely good service
Thank you so much to Jesus talamontes for his good service and l like the way he explains everything and for his fast & excellent work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alma82, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Service
Erick is very professional and is really good about keeping you updated on the process of your car What needs improvement at your service center is the promptness of getting assistance I should not have to ask for assistance when I pull in or look around for someone to help me. Also your cashiers could use a little work as well. Take lessons from In and Out Burger on the friendly vibe they portray
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Illini50, Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our Management team and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Oil change
He was cordial and helpful,also suggested other car services for the car, and call me when car was ready when I got there he explained what they had done to the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Velazquez, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Experience was fairly great. Need to go over estimates more.
Everything about his service experience was great. Staff was friendly and service was quick. I would have liked them to give the estimate before doing the work. It was double the price I’ve paid the last two times I’ve went. Other than that great staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cnrios0406, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!
Service
The service was fast and on time. I liked how everything was explained. It was a very reasonable price. I will come back to service my vechicle again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Os15ra. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! -Your Nissan of Bakersfield Team
Good experience!
Pretty painless lease for our new car. Our salesman was not pushy at all, friendly yet not overly familiar, and knowledgeable about the products. We like the Rogue, & negotiations for financing were frustration-free.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mamanige, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Enjoyable
Great customer service explained everything that the car needed to be serviced the wait time was under an hour long will definitely be going back for future services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dsmmarco, Thank you for your feedback! We're so glad that you enjoyed your experience with us. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Great service
Everyone was so friendly and answered any questions/ concerns I had about my vehicle. My car’s was leaking water inside my car and the technicians took the time to find a solution. They drove my car and eventually found out that my ac pump was clogged and fix it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cecilia. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! -Your Nissan of Bakersfield Team
Always great service!
Have always brought my 2015 Altima to this dealer for service. Always friendly faces, great service, fast and friendly. I will continue to bring my vehicle here, and recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kirknot1980, Thank you for taking the time to review Nissan of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer. Thank you for letting us know we are succeeding! Your Nissan of Bakersfield team
Oil change
Amazing and fast service! Very friendly staff! I was welcomed warmly. Fortunately, I did not have to wait for a long time to be greeted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mjuarez, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! -Your Nissan of Bakersfield Team