Reviews
Write a reviewThe service manager made me feel like I was bothering him
The service manager was rude I guess it being Saturday he felt me coming in after 1 pm would make his day to busy Would never go there again
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Fast and friendly
I appreciate that the service department does not try to scare or intimidate you into buying or adding things you don’t need. He was also very respecto of my time by letting me know when they were working on my truck. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sandra, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Great service in my time of need!
Within minutes of arriving for transmission issues, I was given a rental and back on my way worry free. Within three days I was able to pick up my personal vehicle complete with a new transmision. Nissan almost completely eliminated every concern of mine by providing great costumer service, outstanding automobile repair and a friendly environment. Thanks Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eitsmesarah, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
A good trip
I gave 5 stars because they were all very good looking men but for real they did everything in a timely manner and checked multiple things under the hood and let me know other issues I had, very professional and friendly and over all an awesome experience I got a lot of good information regarding future vehicle purchases and they are not super pushy and salesman’y’
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lindsay, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! -Your Nissan of Bakersfield Team
Great service
Thank you for all the help. Really appreciate all the help you gave me when I had to get my car serviced. I found very comforting how helpful he was and how patient he was in explaining everything to me. Thank you so much!! Danielle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Danielle26, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Trouble with my tires.
I took my car for service, on 05-08-18 .They did service on the tires rotate them ,did a oil change .The next day I went to LA. When we came back are rear right side tire blew up ,only the ream was there.This was very scary ,my wife does it want me to take the car to get service at your place. She's thinks somebody mess with her car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
Rjohnnie, Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Excellent Customer Service
Excellent Customer Service. I love my Nissan! Always offering great service to their clients. I love to do bussiness with them, my family and I always Buy and service our vehicle at Nissan of Bakersfield.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lupita, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Fast service good environment
I always come to this service center always have good costumer service and van to take u home and pick u up free coffee WiFi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Benhabro, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
mixed
new car. 2017 nissan sentra. have reported a funny clicking sound coming out of the steering wheel, have been told it's not there. it's there. had a test drive with a service tech, service tech acknowledged sound. on the report the tech states there is no sound. the sound is still there. i will mention this to the techs once more. the service department does its best, i suppose. the service is good, just don't go wait in the waiting area without first telling a few of them, otherwise they will assume you have left. chris works for the customers, alex works for nissan. that's the best way for me to put it. all work is warrantee claims. other than the paint and odd noises, the car is great and my experience over all has been fluid, from good to bad to great.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
JCarrilo, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
Service of Altima
Team greeted me upon arrival and asked the eeason I was there and if I had any other issues I needed to report. When the car was ready the team let me know right away and went over the work with me.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Eddie, We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team
