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Power Kia

(654 reviews)

Reviews

(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience

I had a great experience with Brandi at Power Kia. She was kind, knowledgeable, and most importantly, made me feel comfortable with the car buying experience. She made the process very easy, quick and understandable. You should seek Brandi if you find yourself there! I love my 2014 Kia Sorento as it?s exactly what our family needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Brandi and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad Brandi was able to take care of you. It was our pleasure. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great place. Everything went super fast.

The sales men were all very friendly. Dwayne and Steve were patient with me and my 5 year old while we went over all the paper work and everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kurstee, thanks so much for this 5-star review about your purchasing experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been friendly and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Excellent service

Everyone was respectful and kind. They were all patient and explained everything clearly. We didn't go to buy a vehicle, we went in for repairs and it was done so quickly. When we are ready to purchase another vehicle we will definitely go to Power Mazda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jennifer and thank you for the kind words! I couldn't be happier to hear that you enjoyed your experience here at our dealership and that our staff were there to provide you with such exceptional service! Thank you again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great Service

Friendly, Courteous to my needs and very professional. Thank you Mr. Steven Wolfe on making this transaction go as smooth as possible. Kudos to the whole Power Kia Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful compliments!! I couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. I hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Sincerely, Shane Matheny - Sales Manager - 866-979-8765

great service

Jeremy was helpful and friendly.I enjoyed buying a car at Power Kia.I got a great deal.It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Jody. I am very happy to hear that Jeremy could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great Maintenance

Comfortable waiting area, kid friendly, quick service. The team provided updates during the service and got us in and out under 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Excellent service; very courteous staff

Very helpful and courteous personnel. Very efficient. Trust them to do a good job. Have never had a problem in dealing with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us. I am delighted to hear you were treated with helpful, courteous and efficient service on your vehicle. I hope you will give us the opportunity to help you again whenever it's time for your next visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great people...Vacuum it all!

Everyone was very nice and walked me through my first service. My front seat floors were vacuumed but my front seats , back seats, back seat floors and cargo area were not vacuumed. Carl was very nice about explaining timing of oil changes regarding warranties.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Friendly staff

Friendly, helpful staff, took the time to find the best car fit for my needs and financial limitations, not pushy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great Service

This was at the Mazda dealership - the ease of getting the job done. Blake did a great job of taking care of my care. I was totally amazed by the service since it was just fuse needed to be replaced and didn't charge labor for it. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Scott, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765