Reviews
Great service at Mazdda
excellent! the service advisor kept me informed. I was sold exactly what I needed, no more. my car was washed before it was delivered.Every question was answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, Mercedes and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service team!!
Listening to what I was experiencing in driving and braking in my Forte. They had a good idea what my problem with the brakes were and took care of it. I was very happy and feel safer driving Thank you for excellent service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John and thank you for your kind words. We are very happy to hear that the team was so attentive during your visit to our dealership, and that he gave you some insight on your issue and took care of it! Thank you again and we look forward to working with you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great sales people and repair work
The sales people were great. I liked how they worked as a team (Marlow and Brian). They were't high pressure. They seemed concerned about what I wanted in a vehicle. Not what they wanted to sell me. They were easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gregory, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
A problem with my vehicle was identified at 2 separate visits and brought to my attention immediately. I was aware of an abnormal sound, but had been told by the dealer I bought the vehicle from (NOT Power) that it was a non-issue. Despite my visit being for a simple oil change, my vehicle was immediate moved to the service dept. where parts were exchanged in an effort to identify the problem. It was found to be a faulty alternator. The part was ordered and I was scheduled for repair the following week. All of this under warranty and with excellent customer service. As a business owner, I'm impressed by both staff and management. Staff provides excellent service. I've not seen integrity in business like this in quite some time. Management allows the freedom to identify problems and inform customer, even if it's for warranty work and the customer is unaware of the problem. I operate a mobile surgical business and buy vehicles regularly. Our next vehicle purchase will be from Power Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. It is gratifying to hear that you were kept informed about your car. Thank you for your loyalty to us here at Power Kia and we look forward to your continued business! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Trust
Quality of experience with any service facility depends largely on trust in maintenance work of the dealer, in this case Power Nissan, and I do trust Power Nissan's work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Thomas. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Courteous, professional and timely!
From booking online to dropping the car off, everything was smooth. The service desk folks were couteous, professional and very timely. I dropped the car off for check engine light, and all was done in a couple hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rosendo, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Power Kia satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying and service needs and we hope you enjoy your new vehicle! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Purchasing a vehicle.
The process went smoothly and I wasn't waiting for hours on end. The facilities are very nice, and the employees were professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your marvelous feedback, Kathleen. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Excellent Service
All of the Sales staff were amazing and accommodating of our rowdy children. Mark and Frank were the staff that helped us purchase two new vehicles. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Ryan! I'm very happy to hear that Mark and Frank were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
Fast service, impeccable good manners, and a good value. We stopped going to Oil Can Henry's and started going back to the dealer when we realized it was actually cheaper, more reliable and they even wash your car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendell, thank you for sharing this great feedback with us. We feel our service department is what makes Power Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great staff
Fast and friendly. Gave me info on upcoming things to be done. Went over what was done and what the condition was of the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Teri. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Shane Matheny - Sales Manager - 866-979-8765