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Power Kia

(654 reviews)

Reviews

(654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great communication, easy to work wtih.

We had a tough trade in with a lot of neg equity and they were able to eat some of that up with rebates and get us out of the larger payment we were in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great rating, Lisa. I am pleased that everything went well for you. If you ever need anything else in the future don't hesitate to give us a call or drop by. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great Deal

The customer service was excellent. The Salesperson made sure that I got the best deal possible on my new car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great experience, I will recommend in the future!

Rebecca Brown listened to what I had to say and found a car that fit my need. I will buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Rebecca made such a great impression on you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

very professional staff, clean building

Very friendly and professional staff. Very clean premises. all were very courteous to us and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, James! I'm glad to hear that our team was friendly, professional, and courteous! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great buying experience!

Jim was friendly, fun, informative...and did not pressure us. We are very happy with the dealership and our awesome new Kia Sorento!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Kia Sorrento, Nancy! Thank you for taking the time to write about your experience. It's great to know Jim was able to provide you with the pressure-free, friendly and informative service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Very proactive service

All the services and superior customer service provided. I am very pleased also with the suggestions of other services that vould be in my best interest as well as how proactive they are.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Angelica and thank you for your kind words. I am very happy to hear that our staff did well during your visit to our dealership, and that they gave you some suggestions that might be of your interests! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Dealership was clean, knowledgable personnel.

The services and ease of doing business with the franchise was enjoyable. Should anyone be looking for a new automobile stop by.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you for reviewing your time spent at Power Kia. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! I hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Great service

How clean the service area was, the quickness of the service, the service manager was very friendly, and they washed the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, Darwin! I'm glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

great service and friendly staff

Friendly staff. Great service. Always honest about my service for my vehicle. Very reliable and can count on getting want I need done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Kristina. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Power Kia, we value our customers and we look forward to seeing you down the road. Sincerely, Shane Matheny - Sales Manager - 866-979-8765

Highly recommended

I arrived for my appointment a half hour early and they took me right in. All the employees were friendly, and the service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kimberly, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765