Reviews
Fast, friendly, clean.
I was a drop in for an oil change where I expected to wait at least a few hours. The service waitig room was quiet and coffee was available. Instead, the service dept. took me into the day s service queue. The actual job was done in a mere 45 minutes instead. And that was including the wait from other customers. Salem KIA: Fast, clean, friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Thomas. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
Salesperson, Ira Cohan picked a great car to show me with all the items I wanted in a car. The financing Dept. did their part, the time I spent in the office was great. Friendly , Informative and off I want in a New car, a very Happy owner of A KIA Soul!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Merita. We are very happy to hear that Ira could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Power Kia any time! Take care. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great service
It was awesome. Quick. Hassle free. The waiting area is amazing and he popcorn, the popcorn was delicious. The staff is friendly not pushy like most dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for visiting our service department and for leaving the kind words, Lamarcus. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Very helpful!
The service dept was very helpful. Jason (I believe that was his name) went out of his way. We were in a bind as something broke on our way through town. His excellent service made sure that it wasn't a bad experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Brian. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jason was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Power Kia Oregon
The salesperson was exceptional. He explained the features of the vehicle in detail he was considerate and was never pushy. He was able to finish the deal in a very timely fashion. The finance department was also exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback, Roberto. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know the team was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
2016 Optima purchase
paperwork for financing was quick. Our sales person Jim was eager to help us get things done. Sale Mgr was willing to comprise.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review, Julian. We are pleased to hear that Jim was able to provide an efficient and overall positive experience. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Service
Called in the morning for service and there was time available in the afternoon. Score! Car was ready in a little over half an hour, washed and vacuumed. We were given a coupon for a discounted next oil change if we booked online. What's not to like?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great dealership
Tyke Sherwood was awesome, he was very helpful when purchasing my GMC Canyon SLT. thank you very much, I will definitely tell all my friends about the good experience I had at Power Buick & GMC
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Dick! We work hard to make sure our guests have an awesome experience. We will share your comments with Tyke and we look forward to working with you again down the road. Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great dealership
Employees are courteous and personable. They anticipate client's needs for updates on services being performed. The dealership works to get things done in a timely manner. The dealership is nimble with fitting in to the daily appointments schedule the unanticipated or "emergency" car experiences of their returning/long time clients.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sue, thank you for sharing this great feedback with us. We feel our service department is what makes Power Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Shane Matheny - Sales Manager - 866-979-8765
Great Buying Experience
Jim Roden was great - no sales pressure! The Kia Forte had all the features we wanted at the advertised price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Power Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Shane Matheny - Sales Manager - 866-979-8765