Reviews
My recall was done by the time given and the shuttle
My recall was done by the time given and the shuttle service man was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alexis, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Tommy was the best salesperson I’ve had by far easiest
Tommy was the best salesperson I’ve had by far easiest purchase I’ve had great communication kept me updated on everything from the delivery start to finish 5 stars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. We do hope we can be of assistance in the future. Take care!
AutoNation was very quick and impressed me with the
AutoNation was very quick and impressed me with the service they provided. I would recommend AutoNation service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I'm a part of the Honda family but came to Ford for the
I'm a part of the Honda family but came to Ford for the tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ashley, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Found out half way home that the new vehicle that I paid
Found out half way home that the new vehicle that I paid cash for was on empty. Several options that were on the vehicle sticker were not in the vehicle and they promised to supply those. Its been 3 months and they still wont respond to my emails and phone calls on those items. UPDATE: My daughter just bought her new Bronco and I made sure she didn't buy it at this Ford Dealer. Terrible typically cheesy car dealer. I wont buy another from them nor bring my new vehicle here for service. Buyer Beware!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
People were very nice and I liked that you get a wash at
People were very nice and I liked that you get a wash at the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (904) 242-6499. We'd appreciate the chance to make your experience a positive one.
This was the best service I’ve had in years.
This was the best service I’ve had in years. They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I came in for an oil change and was taken care of to the
I came in for an oil change and was taken care of to the highest degree. Including a hand wash on my vehicle. I recommend this place for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Susan is my service advisor of choice.
Susan is my service advisor of choice. She is focused yet pleasantly welcoming. She communicated effectively to keep me abreast as to the status of my f250 .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Susan to be so supportive during your experience here at AutoNation Ford Jacksonville. Feel free to stop by if you ever need any more help.
I took my truck in for service and ended up with a fully
I took my truck in for service and ended up with a fully serviced vehicle and got a free hand wash inside and out. I could not have been more pleased with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Drisha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!