Auto Trademark

We bought a car here at Auto Trademark and had to do it in a hurry. We spent a couple hours looking at and driving cars and the entire time we were never hassled or pressured. It was a pretty laid back environment. We bought a car and drove away. About 9 days later the car started giving us problems. A hose had broke and the dealership stepped right up and took care of the issue. I was back in my car the same day. We were shocked it all happened so quickly and professionally. There is a reason this dealership has amazing reviews. Thank you Auto Trademark for being one of the good guys.

Inquired about information for a 2015 BMW 335 on their lot, I planned on buying remote and having the vehicle shipped. Shortly after the inquiry I received the generic text from Babar, I called, left a message and a text Saturday, Sunday, and Monday. Didn't hear anything back. Monday I called the dealership its self and spoke to Abbas, he seemed like a knowledgeable and helpful gentleman. I specifically asked for pictures of the front and side of the oil pan, he assured me that would be no problem. I would have the pictures by Tuesday morning. Tuesday comes and goes. I called Abbas on Wednesday afternoon and asked what had happened. He vaguely remembered speaking with me and assured I would get pictures shortly. At this point I was put back in touch with Babar. He sent new pictures, that covered the same things as the pictures website. We clarified the communication issue and I asked about oil pan pictures. the next text was "I can't take pictures underneath to show the oil pan" followed by " we would have to remove the cover" and then " And I don't have a Lift at the dealership" After some conversation, Babar did attempt to take some pictures of the underside of the car, but they were essentially from walking around and sticking his phone under the vehicle in random spots. I was planning on driving 20 hours round trip, and dropping $19,000 on this vehicle after tax and title. But I cant get the slightest effort out of the sales team without an argument. It sure doesn't make me feel like I can trust them.

I sent a request on the 2017 wrx to ask for price quote and info for a online purchase as they advertised on your website they wanted no payoff a online sale and in turn said they may have a potential buyer.

Drove two hours from Maryland and purchased a car. Dealership and lot are neat and clean. Car had been washed and looked like new. Ibrahim was professional and respectful.

False advertising. They listed a 2013 F150 with 25K miles. CARFAX identifies the vehicle at 52K. I sent an email requesting clarification. No response. This is false advertising. They were quick at trying to get me to buy. But never responded to a request to explain why the mileage is false.

Great service made the process nice and easy. Takes good care of the cars they are selling. Very friendly and nice. Made it quick and easy to drive car of the lot.

I have a great experience buying a car in this dealership, Just bought 2015 BMW X5, Farhan help me a lot specially with my financing, Farhan help me to find the best rate. I’ve been buying cars with them for the last 15 years, I highly recommend Auto trademark. If you want to find a great car, go to their dealership and you will be satisfied

They made buying experience pretty easy for me, very helpful sales person Barbar Ahmad. I like this place and I’m happy with my purchase. I would definitely recommend this place for anyone looking for a used or new car

Friendly and professional staff. I’ve bought two cars from Autotrademark and plan to continue to go back because of the pleasant experience and well-organized lot.

Babar was super helpful and kind. Made the process simple and hassle-free. Would definitely buy another car from this dealership in the future! 5 stars from me!