Reviews
Great service
I had a recall on my vehicle, everyone was very professional and friendly. I wish I had the money to buy a new Cadillac. Maybe in the future...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Perry for a wonderful experience.
Buying or leasing an auto can be a stressful business but thanks to Perry D'Alelio he made it a very pleasant experience. Perry is friendly, personable and most knowledgeable. Before we left with our beautiful new car, Perry introduced us to the other team members of AutoNation which only confirmed our belief that we were in good hands and with people who care about their product. Thanks again Perry. Terry and I look forward to working with you in the future. Ed Schiffbauer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
WOW YOU HAVE TO VISIT THESE PEOPLE ASK FOR ANNETTE
Update to last review ONE OF A KIND USED CAR DEALERSHIP THESE PEOPLE WORKED FOR 4 days straight to get me into a quality vehicle with bank financing I was looking at having to go to a buy here pay here but they went wayyyyy over board to help me.....DO NOT GO ANYWHERE ELSE ....I HAD NO CREDIT NO PAPER WORK TO SPEAK OF AND THEY STILL TREATED ME LIKE I WAS BUYING A $50.000 escalade.. A great big thanks to Annette and Jackson and everyone else whO worked hard to help me..... Truely amazing to find a car dealer who cares and really tries.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying/Leasing Made Easy
Jay Dapolito was super. He explained everything thoroughly to make my decision quite easy. It was a pleasure dealing with everyone at the dealership. thank you! Victor Maggio
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had such a positive experience with us, Victor! It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied.
Mr. and Mrs. Edward Schiffbauer
Very informative, helpful and friendly. Perry introduced us to the various department managers, service writers and service personnel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people they go above and beyond A+++
Amazing people ..I was uneasy going into this dealership with my credit history... These people went above and beyond to get the deal done and made me feel very welcome.. No pressure no sales tactics.. An amazing experience.. Thank you!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
recall
service was fast and professionally done. the workers were polite and very friendly. the cadillac is the best vehicle to own or drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service, we came in to have our vehicles preventive maintenance service performed and everyone is polite and courteous, our advisor is Tom Backmann who continues to demonstrate an above and beyond attitude when assisting us very knowledgeable and helpful . I appreciate that customer service is upmost with Autonation Cadillac West Palm Beach. We will contnue to go there and recommend them to our friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine service
Professional personnel, timely completion of service, comfortable facility.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roy Interlandi
Great personal to deal with the car I got could sell itself cadillac as come a long way. It's the third car I have gotten of this dealer in the last 10 years thanks for the great deal and service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
