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AutoNation Cadillac West Palm Beach

(992 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(992 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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Great service

I had a recall on my vehicle, everyone was very professional and friendly. I wish I had the money to buy a new Cadillac. Maybe in the future...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you Perry for a wonderful experience.

Buying or leasing an auto can be a stressful business but thanks to Perry D'Alelio he made it a very pleasant experience. Perry is friendly, personable and most knowledgeable. Before we left with our beautiful new car, Perry introduced us to the other team members of AutoNation which only confirmed our belief that we were in good hands and with people who care about their product. Thanks again Perry. Terry and I look forward to working with you in the future. Ed Schiffbauer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WOW YOU HAVE TO VISIT THESE PEOPLE ASK FOR ANNETTE

Update to last review ONE OF A KIND USED CAR DEALERSHIP THESE PEOPLE WORKED FOR 4 days straight to get me into a quality vehicle with bank financing I was looking at having to go to a buy here pay here but they went wayyyyy over board to help me.....DO NOT GO ANYWHERE ELSE ....I HAD NO CREDIT NO PAPER WORK TO SPEAK OF AND THEY STILL TREATED ME LIKE I WAS BUYING A $50.000 escalade.. A great big thanks to Annette and Jackson and everyone else whO worked hard to help me..... Truely amazing to find a car dealer who cares and really tries.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying/Leasing Made Easy

Jay Dapolito was super. He explained everything thoroughly to make my decision quite easy. It was a pleasure dealing with everyone at the dealership. thank you! Victor Maggio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you had such a positive experience with us, Victor! It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied.

Mr. and Mrs. Edward Schiffbauer

Very informative, helpful and friendly. Perry introduced us to the various department managers, service writers and service personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people they go above and beyond A+++

Amazing people ..I was uneasy going into this dealership with my credit history... These people went above and beyond to get the deal done and made me feel very welcome.. No pressure no sales tactics.. An amazing experience.. Thank you!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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recall

service was fast and professionally done. the workers were polite and very friendly. the cadillac is the best vehicle to own or drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Excellent service, we came in to have our vehicles preventive maintenance service performed and everyone is polite and courteous, our advisor is Tom Backmann who continues to demonstrate an above and beyond attitude when assisting us very knowledgeable and helpful . I appreciate that customer service is upmost with Autonation Cadillac West Palm Beach. We will contnue to go there and recommend them to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Routine service

Professional personnel, timely completion of service, comfortable facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Roy Interlandi

Great personal to deal with the car I got could sell itself cadillac as come a long way. It's the third car I have gotten of this dealer in the last 10 years thanks for the great deal and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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