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AutoNation Cadillac West Palm Beach

(993 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(993 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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Great Service!

From the day we leased our car to my last service appointment, the entire staff is always friendly and helpful. The last time I was there I had a question on the Cadillac app on my iPad and the valet's were very attentive and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

My salesman, Clive Watson was very helpful and played a vital role in assisting me and my needs with my recent purchase. I could only hope that all your sales people are as accommodating as he was to me with other customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Sale was very smooth and professional. We are very pleased with our SRX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Feared a fight

2010 Escalade at end of warranty had significant cosmetic issues with front seats. Replaced and like a new car. Covered by warranty. Joy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everthing was perfect

Great experience. Everyone was great especially Eric Griffiths thanks Jason Silk

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback, Jason! Please let us know if there's anything else we can do for you. We hope to be of service again in the future!

Car repair experience

My first experience with this dealership was amazing. They were friendly and helpful, and I would highly recommend them to anyone! I ended up having the work I needed done at my local mechanic's, but he confirmed that everything they recommended doing needed to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very pleased with service.

Very nice staff & helpful. I would definitely recommend to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. Theodore Paulino

Very satisfied with the whole experience. Great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are more than glad to be of service, Theodore. Thanks so much for your positive feedback!

Very happy

Eric and Jackson were stellar. I adore my new (to me) CTS. Very cool car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had such a positive experience with us, Jeffrey! Drive safe, and we'll see you on the road.

Great service

The whole autonation team was extremely informative and courteous. Elijah, Dave, Jackson and Sofia were all very helpful in my leasing process. Thanks autonation you're the best! Karina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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