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Scanlon Acura

(428 reviews)
Visit Scanlon Acura
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 491-0444 (239) 491-0444
Used (239) 491-0550 (239) 491-0550
Service (239) 491-0396 (239) 491-0396

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Acura from DealerRater.

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Wonderful experience

I would highly recommend looking at the 2017 line of new cars Acura has to offer. We selected the Tech Package on the RDX and it can do everything except drive the car. Just picked it up yesterday, so I am still learning. We are extremely satisfied with the sales staff from the GM to finance. We were treated royally!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Wow! We try to treat all our clients like royalty! We appreciate the great review!

Staff are very friendly and attentive

Kim was amazing and Informative . She has great customer service . The finance team explained the process and terms very well , I feel I got a great deal and I'm very happy with the team who helped me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know Kim did a great job. Enjoy the new vehicle!

Purchase of JEEP Grand Cherokee

best car buying experience ever.no problems DREW was great ! I'm usually not a patient person, but Drew was very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Can't go wrong at this dealer

Our salesperson Myra was excellent. The entire dealership took great care in preparing our slightly used, new to us Acura. All of the new features were explained to us. We will return for their great service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of new 2017 Acura MDX

Had an excellent purchasing experience with John Gallman when purchasing our new 2017 Acura MDX. John was very knowledgeable of the MDX product. He explained in great detail all the navigation functions, how they are programmed, etc. He answered all of our questions to make sure we understood. He was fun to work with and made the buying experience enjoyable. He is a very good salesman and will be recommended if the occasion should arise as to where to buy a car from and who they should talk to. Ken and Donna Schultz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the detailed review of your experience with John at Scanlon Acura! Enjoy the new MDX!

Invoice price was raised

Scallion Acura dealership is a scam. I was very, very disappointed that invoice price was raised during negotiations of used uncertified Acura MDX. Liked the exterior and interior colors and low mileage, running boards and cargo tray.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
8 people out of 8 found this review helpful.
Dealer response

Valued customer, Thank you for the feedback. We would really like more information about what happened. The vehicles hard cost only changes if the vehicle needs repairs, which is done prior to the sale. We never want our clients to feel like we are dishonest. After 30 years here in SW Florida we take love our clients, and only want to offer the best service possible! aruralistens@scanlonauto.com

Satisfied Customer

This was the best experience we have ever had at a car dealership! There was no pressure and we felt very comfortable with our salesperson. Very thorough and I especially appreciated how I was treated as an equal to my husband through out the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for letting us know your experience here was the best ever! Stop back for amazing service as well when that first oil change comes up. I promise you will have another great experience!

Awesome

Best dealership around town!!! All around great service in all departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words. We do try!

Best car buying experience ever

I have bought many cars over the years from Mercedes to Hummers to Toyota. This has been by far the best buying experience that I have ever had. From the moment we pulled up to the dealership to finishing up in the finance office. I want to thank Phil our salesmen for the excellent buying experience. I don't think we will be going anywhere else to buy a car again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for the exceptional review of your experience here at Scanlon! We look forward to helping when the need arises again in the future.

Second car from Scanlon, second great experience.

This is our second car buying experience at Scanlon and it was great! Still have the first car (130k miles) and we get all service there too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the repeat business! We are very happy that you continue to service with us, and let us help you find another vehicle. Enjoy!