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Gary Mathews Motors

(674 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (931) 368-4744 (931) 368-4744
Used (931) 603-0712 (931) 603-0712
Service (931) 603-0711 (931) 603-0711

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gary Mathews Motors from DealerRater.

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OIL CHANGE

VERY excellent coffee was great and service was awesome will always get my van service here thank you very much enjoyed my time there while my van was been well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff.

Friendly sales staff. Worked hard to get us the deal we wanted. Josh and Larry worked hard to get us the deal and josh even came in on his day off to get us finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

My experience purchasing my new car was excellent. “TW” made the process smooth and expedient. I have been coming to Gary Mathews Dodge Dealership for years because they take care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keep up the good work

Very professional, friendly environment. Keep it up and remember there’s always room for improvement. Always strive for the best and keep customers informed of vehicle status.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

sales person

The sales person was very good, he answered our questions or got us an answer, he made us feel like we could trust him, he alone sold us the vehicle, he comes across as simple and honest.keep him

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Work was not completed as stated

I send my car there to be repaired. Per insurance company they had ten days to complete the service, it was completed after eighteen days. I paid $1103.33 out of pocket and there are things still wrong with my car. Don't recommend them at all.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing customer Service!!!

Zach went above and beyond to take of us. He was absolutely amazing! He was the reason that we bought our truck in the first place, and thanks to his amazing customer service he will be the reason we purchase at Gary Mathews Motors again! Heath and Zack are a perfect team and we really appreciate all their hard work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Warranty work/scheduled maintenance

Dropped off car at 7:30am. All work was complete and ready to pickup by 1pm. Shuttle took me home and then came back to pick me up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best!

Gary Matthews is always great! I’ve brought two cars and been satisfied! Definitely recommend:) Both my Jeep and Charger are running just fine! I will always come to Gary Matthews for services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They genuinely care

This is the second time that my husband and I came to this dealership. First time we got a 2015 grand heel cherokee, used, and the vehicle looked brand new. They helped in every aspect all the way to the pricing a month for us. Unfortunately, we lost that jeep Cherokee due to an accident, so when we came back the second time they worked with us as best as they can and met our expectations. Now we are loving our new 2019 grand jeep Cherokee altitude ! Thank you Josh Rose and Larry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.