Reviews
Best Experience ever
Andrew made our experience great in every way and everyone else while we purchased our new Volvo went above and beyond. Best experience ever! We will definitely continue to do business with Darrel Waltrip Volvo
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with Andrew here at Darrell Waltrip. It means a lot to us when customers leave reviews and recommendations, and we just wanted to say "thank you" for leaving yours. We look forward to being of service in the future!
Dr patel
I want to thank Mr. Andrew Hardy for making my experience with the purchase of a new Xc 40, a pleasant one. He gave a great deal of time, support. His professionalism made the process smooth and efficient. his detailed work from the paperwork to delivery of the vehicle was impeccable, and I will use him for my future Volvo purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dr Patel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Subaru. Andrew does a great job for customers and representing our product lines. We appreciate your business very much and we look forward to seeing you again. Thank you.
OUTSTANING SALESMAN
My salesman was the most OUTSTANDING sales person I have ever dealt with. HE went way out of his way to assist in selection, to secure the vehicle of my choice, and to assist and guide in my purchase in all ways possible. I was so impressed with this salesperson that I will not go anywhere else for future purchases. The management and finance department were also very, very helpful, and I can't say how much I appreciate all of their help. Thank you, Darrell Waltrip for making my experience in purchasing a VOLVO so easy and pleasant!! I will recommend your dealership to anyone looking to purchase a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol B, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great price and service
Completed the oil change while waiting. Great environment, clean and warm. Friendly service. Less than an hour to complete the service. I had a chance to look at the new Volvo while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Subaru. If you need anything else from us in the future (maybe that new Volvo) please feel free to give us a call! Have an amazing weekend Tom!
Great People
Micah, Rob, and Vincent were wonderful. Would definitely recommend to go see them if you're interested in Hondas. Very large selection of inventory and clean looking dealership. I was referred to Micah from a friend that purchased from him as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, we are so happy to read such a great review about Darrell Waltrip Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Burned Up House
On March 27, 2013, I took my Accord into Darrell Waltrip Honda for a recall. After service, I picked up the car and drove directly to my home in Mt. Juliet. I parked the car in my walkout garage and the car caught fire and burned much of my house. My wife and I lost most of our possessions and all of our treasures of a lifetime. Forensic experts say that the mechanic bypassed approved repair protocol and power steering fluid was spread throughout the engine compartment. That fluid also spread onto the catalytic converter and caused the fire. We have never received any benefit from Honda to pay for our personal losses. We spent 15 months in a hotel and never returned to live in our home. We have never even received an apology from Darrell Waltrip or company owner Hendrick Automotive Group who has a reported annual revenue of 9 billion dollars. My wife is dead now. Do you want this to happen to you!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding dealership
They were very helpful and understood my needs and wants. Finance made the process very easy and helped me get the right things I needed to keep the vehicle in good shape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Micah, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car upgrade
This dealership is OUTSTANDING!! My salesman, James, was so very polite, professional, proficient, and NOT pushy at the same time, that right away I was drawn to him, and this deal!! I wasn't even sure if I wanted to purchase a new vehicle, but walked away having out some down on a beautiful CX-40, that wasn't even there yet!! James did such a great job with his descriptions of the car, that I could not help but purchase it. and I could not be happier. I wasn't even going to be here when the car arrived, but they held it for me!! AND.. they installed a bike hitch for me, by taking it somewhere else to have it put on!! I am quite pleased with the way I was treated. The manager, Jason, was quite friendly, speaking to me on a personal level. On the financial end, Ethan was great!! Quite personable and knowledgeable. Everyone was AWESOME, ad my car is beautiful!! This is the dealership ypou should shop for a new car at!! You cannot go wrong!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cagoo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Darrell Waltrip Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jaime
Friendly staff. Low pressure environment. Max was wonderful and worked very hard to find the perfect vehicle to fit my wish list. I love my new Volvo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us!
very good service.nice guys
I went to their store for honda fit sport 2010.they were so nice even though I did not buy the car in the end.they showed me the car without asking any question,never push me to make a decision .the honda fit sport was good but the price was a little bit over my budget and i finally bought another one from another store. I still want to give them 5 stars for their good service.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Yuki, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!