The BMW Store Cincinnati

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4.8
(1,357 reviews)
Visit The BMW Store Cincinnati
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Service Sales
Monday 7:30am–8:00pm 9:00am–8:00pm
Tuesday 7:30am–8:00pm 9:00am–8:00pm
Wednesday 7:30am–8:00pm 9:00am–8:00pm
Thursday 7:30am–8:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
New (513) 297-2357 (513) 297-2357
Used (513) 297-2896 (513) 297-2896
Service (888) 895-8686 (888) 895-8686

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that he had been deeply involved with BMWs as a technician. From 1971 - 1976 Tom ran an independent service repair business called The BMW Store. With those roots his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience.
Today over 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW. Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store's passion for the marque.
Passion Loves Company!

Service center

Phone number (888) 895-8686

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

View all 29 employees View less employees

Reviews

4.8
(1,357 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great experience! Highly recommend. Process was smooth....

Great experience! Highly recommend. Process was smooth. Jonathan was very knowledgeable and was in constant communication.

5.0

Service experience with the bmw store Cincinnati is...

Service experience with the bmw store Cincinnati is always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with a video link. Would surely recommend all my friends and family to buy there BMW from this store. Thanks Ak

5.0

Excellent Service by Nick Norman. This was my first time...

Excellent Service by Nick Norman. This was my first time buying and building a new car and Nick made the process flawless. I can't recommend the BMW Store enough. I'll definitely be back for my next car purchase.

5.0

Dean Stathes personable attitude, knowledge and ability...

Dean Stathes personable attitude, knowledge and ability to explain and match the BMW to my desired features was admirable. After spending time with Dean I decided to shop closer to home 289 mi away in SE Ky..Dean'has a great attitude he was very understanding with no pressure sales that followed. While spending the night with family in N Ky. and reviewing the offer I decided to purchase. We informed Dean the following morning to prepare the BMW for pick-up. Upon arrival I was met at the door by Dean and Paul Kolleck wanting to know if I was a Veteran. If so I would qualified for a percentage discount of which I had no prior knowledge. Dean and Paul had observed me having USAA Insurance carried by most Veterans. This to me shows the Personnel at The BMW Store care greatly about what they can do for their customers and not just the sale of a vehicle. Susan Ward was a jewel the Best at explaining all the features to me and Eric had almost all the paperwork prepared and ready for signature. The BMW Store have Great Professional Teamwork by All. Of the 58 years of purchasing new vehicles this transaction was one at the Top. R. Souleyret

5.0

My experience at the BMW Store was nothing short of...

My experience at the BMW Store was nothing short of stellar. I came in having already test driven a 2022 BMW X3 and was looking to order an X3 M40i. Emily was incredibly helpful and responsive along the way - answering dozens of questions about options and the process. She was receptive when I stopped by in an impromptu fashion to check out upholstery options and made sure that everything in the build was to my specifications. The delivery process was also very smooth, and I left with no questions asked about my new car, the trade in, and the purchase process as a whole. It was the best car purchasing experience I have had thus far.

5.0

I went there to buy a preowned Mini, ended up ordering a...

I went there to buy a preowned Mini, ended up ordering a new one, the right choice

5.0

Great service, the staffs are very helpful. I definitely...

Great service, the staffs are very helpful. I definitely come back to this dealer for my next car.

5.0

Jonathan Kumar worked with me through out the process...

Jonathan Kumar worked with me through out the process which was quick and easy. I drove 100+ miles to pick up the car without any issues.

5.0

Cincinatti MINI and Paul Theobold were great to work with...

Cincinatti MINI and Paul Theobold were great to work with on my ordered MINI Cooper SE electric coupe. Great experience and a great car. Thanks for all of your help.

4.0

If you are car enthusiast, Kumar is the guy to go. Best...

If you are car enthusiast, Kumar is the guy to go. Best enthusiast in store and has the most professional knowledge about bmw.

Read all 1,357 reviews