Reviews
Super and very knowledgeable Salesperson. Takes care of everything and makes sure you are completely satisfied. Highly Recommend
Super and very knowledgeable Salesperson. Takes care of everything and makes sure you are completely satisfied. Highly Recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Easy scheduling. Nice associates. Timely work with good communication. Would use them again in a minute.
Easy scheduling. Nice associates. Timely work with good communication. Would use them again in a minute.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and for choosing Audi Naples for your service needs! We greatly appreciate your business!
Drew was very helpful. He got me an appointment to bring in my car for service the day I called
Drew was very helpful. He got me an appointment to bring in my car for service the day I called
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a review and for the 5 stars! Drew is amazing to work with. He always tries his hardest to accommodate his customers requests. Thank you for your business!
Ridiculous ship charge on my service bill. Quoted $249 for alignment. Bill comes to almost $300. ????? Sorry sir it’s an automatic charge. Warranty work is the only thing I will go back for.
Ridiculous ship charge on my service bill. Quoted $249 for alignment. Bill comes to almost $300. ????? Sorry sir it’s an automatic charge. Warranty work is the only thing I will go back for.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. I’m sorry for the frustration caused by the difference between the price you were quoted and the final amount on your invoice. Regardless of how a charge is applied, we should do a better job of making sure the total expected cost is clearly communicated upfront. I understand how receiving a bill higher than the amount you were expecting would be frustrating. I would appreciate the opportunity to review your visit personally and see if we can make this right. Please feel free to contact me directly at Audi Naples. Chris Calhoun Audi Service Manager Audi Naples 601 Airport Road S. Naples, FL, 34104 Phone 239 435 3201 x3201 [email protected]
Amazing service. Friendly staff. Customer service 100%. It’s our 2nd car with Audi in Naples
Amazing service. Friendly staff. Customer service 100%. It’s our 2nd car with Audi in Naples
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Thanks you and xxxxxxto Audi Naples! Such a nice dealership. I felt fortunate to work with Gerosky, a true professional who made my Q5 transaction smooth and efficient. Thank you as well to sales manager Troy Head and the rest of the staff who made my experience stress free and easy. Loving the new whip. First Audi in the household and I’m sure it won’t be our last.
Thanks you and xxxxxxto Audi Naples! Such a nice dealership. I felt fortunate to work with Gerosky, a true professional who made my Q5 transaction smooth and efficient. Thank you as well to sales manager Troy Head and the rest of the staff who made my experience stress free and easy. Loving the new whip. First Audi in the household and I’m sure it won’t be our last.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chill, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Naples! Please don't hesitate to reach out if there's anything additional we can do for you.
Gerosky was outstanding to work with. Very professional yet personable. Provided detailed information on all the cars I was interested in. Didn't rush me to make a decision. I received a very fair price for the car I was trading in. Gerosky walked through the pricing and explained each step of the way and approximately how long the process would be from start to finaish which he stated would be 2.5 to 3hrs. He was spot on and it was so nice to not spend all day at a dealership. Financing was seamless. We worked with Troy Head who was also very professional and personable. The delivery presentation was awesome. Never expected to have a bow on the car with gifts given. I previously worked with Autonation up north for purchasing a car and thought they were good; however, Naples Audit surpassed them. Excellent customer service!
Gerosky was outstanding to work with. Very professional yet personable. Provided detailed information on all the cars I was interested in. Didn't rush me to make a decision. I received a very fair price for the car I was trading in. Gerosky walked through the pricing and explained each step of the way and approximately how long the process would be from start to finaish which he stated would be 2.5 to 3hrs. He was spot on and it was so nice to not spend all day at a dealership. Financing was seamless. We worked with Troy Head who was also very professional and personable. The delivery presentation was awesome. Never expected to have a bow on the car with gifts given. I previously worked with Autonation up north for purchasing a car and thought they were good; however, Naples Audit surpassed them. Excellent customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Mike for your purchase and for your feedback! Gerosky has the X factor. He is very professional, very personable and very knowledgeable. Gerosky knows the sales process and knows how to efficiently guide his customers through. He along with Troy both strive towards a company goal we have of delivering the car and the experience to all of our customers. Enjoy your sporty new Audi!
I purchased a car without ever meeting the salesman or speaking with him on the phone and it was PERFECT! He made the purchase effortless. Thank you.
I purchased a car without ever meeting the salesman or speaking with him on the phone and it was PERFECT! He made the purchase effortless. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and for your purchase. Gerosky is amazing to work with. No matter if you are sitting at his desk or at the comfort of your home, Gerosky will always give you 110% of his attention.
Thank you Gerosky for your help. So glad you were able to help me with the purchase of my new car. You have been helping me since 2017. I truly appreciate your help. Amazing job. Gerosky. is amazing to work with. Mike was helpful as well. Glad Naples was able to help me. .
Thank you Gerosky for your help. So glad you were able to help me with the purchase of my new car. You have been helping me since 2017. I truly appreciate your help. Amazing job. Gerosky. is amazing to work with. Mike was helpful as well. Glad Naples was able to help me. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your kind words. Gerosky is amazing! He is very professional and very knowledgeable and always to go the extra mile for his customers. Enjoy your beautiful new Audi!
Gerosky was not only professional, but also a very likable guy. He made the purchase of my new Audi seamless and completely relax and enjoyable. I appreciate all he did for me. I also want to mention Mike Schutt who helped Gerosky and me during the whole process. I will definitely be back in the future to buy another Audi in Naples, Florida.
Gerosky was not only professional, but also a very likable guy. He made the purchase of my new Audi seamless and completely relax and enjoyable. I appreciate all he did for me. I also want to mention Mike Schutt who helped Gerosky and me during the whole process. I will definitely be back in the future to buy another Audi in Naples, Florida.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Jeff for your kind words and for your purchase from Audi Naples! Gerosky is amazing to work with. He is very personable, professional and knowledgeable and will always give 125% to his customers. With everyone he works with, he strives towards a company goal of delivering the car and the experience. Enjoy your sporty new Audi!