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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Fanny is great! She always treats me like family. She...

Fanny is great! She always treats me like family. She always sets clear repair time expectations. She always gives appropriate cost estimates I trust her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of The Woodlands! Don't hesitate to call us if you ever need anything. Be safe on the road!

The Service Department was outstanding! Kept me informed...

The Service Department was outstanding! Kept me informed as to what was going on and what was found and worked with me to get everything done while I waited. The only tip I could offer is tell the owners when the battery terminal is removed as I had to go back and readjust everything in the car, seats, outside mirrors, even the heads up display and that took me 15 minutes to remember what I did before and where to find it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Staff is friendly and professionalBuying confidence that...

Staff is friendly and professional Buying confidence that they check out the vehicles before selling them. Very helpful answering questions for long distance purchase. Thanks again,.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall it was a pleasant experience. I worked with Brian...

Overall it was a pleasant experience. I worked with Brian Lowden and it was a great learning experience. He spent a great deal of time to educate me with the Mini's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at MINI of The Woodlands. Thank you, and have a fantastic day!

Great service. The service manager was very helpful....

Great service. The service manager was very helpful. Replaced tire without problem. Word word word too many words. Oh for gods sake! Too many words twenty five?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The trade in & purchase was very easy. Mini of The...

The trade in & purchase was very easy. Mini of The Woodlands has a very friendly staff. Our sales associate, James Fife, was very informative about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of The Woodlands! If you have any further questions, please give us a call. We're always happy to help! Take care!

Dustin was exceptional and everyone there took care of...

Dustin was exceptional and everyone there took care of everything I needed during the visit. From the initial call to the follow up after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Service weighted was excellent. He was extremely helpful...

Service weighted was excellent. He was extremely helpful , understanding, and very friendly. Although service seemed a bit costly service writer eased the pain. I’m very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Efficient, customer-focused sales effort....

Efficient, customer-focused sales effort. Straightforward process including trade-in. We ran them ragged on which car we wanted. Not a hint of frustration as we changed our minds, several times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jim, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Wonderful experience! Super easy to set up appts and...

Wonderful experience! Super easy to set up appts and great communication!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!