Reviews
Service on my Mini
My service advisor was awesome. She took time to answer my questions. She was great at communicating how the repairs were going.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of The Woodlands! If you have any further questions, please give us a call. We're always happy to help!
Oil change
Oil change and 15 point inspection of which tire pressure was one of the points. Got home and all 4 tires had less than 30 PSI and one was less than 20 PSI.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gary, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (936) 344-1258 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Take care.
Recently purchased pre-owned car!
Everyone was great! Very friendly and helpful! Even though I was there to buy a vehicle that was not a mini-Cooper, they were all nice and friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marlo, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.
First Visit... most excellent!
In and out efficiently with my car being serviced by professionals
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christopher, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Mini of The Woodlands, TX
Well done Mini of The Woodlands team. You all made our Mini buying experience painless and enjoyable as it should be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MINI of Woodlands
Excellent service by Keith and Luv. I came in for a CPO car but wasn't happy with the selection. Keith walked me thru leasing options very patiently and made sure I left happy with the car and the price I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sai, thank you for your kind review; we are happy to pass along your comments to the team here at MINI of The Woodlands! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini 2020
OK. Repairs took 5 weeks. Lack of parts which indicates to me not a good repair shop.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gary, we appreciate you taking the time to respond. The staff at MINI of The Woodlands take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 344-1258. We hope to hear from you.
Mini of the Woodlands
Everyone was very friendly and helpful before, during, and after taking my car in for oil service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Ronald! Feel free to stop by if you ever need any more help. Drive safe!
Good customer service
Mr. Will is a great staff, he did very good job , very attentive and good customer service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Used Jeep Wrangler 2010
Tanner was excellent to work with. There were a few hiccups in getting vehicle ready for me to take home, but throughout the process they were responsive to all my requests and needs. Got a good vehicle and met some nice people in the process. Would definitely return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!