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Gateway Ford, Inc.

(150 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (985) 467-4056 (985) 467-4056
Used (985) 467-4438 (985) 467-4438
Service (985) 467-4228 (985) 467-4228

Reviews

(150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Ford, Inc. from DealerRater.

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I looked at several car dealerships for a Bronco.

I looked at several car dealerships for a Bronco. Cody at Gateway was super helpful and not pushy. He made sure I got exactly what I wanted and for the price that was in my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Been dealing with gateway Ford for 20 years always been

Been dealing with gateway Ford for 20 years always been very satisfied with purchase of my new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had a great experience in purchasing my new Aviator.

I had a great experience in purchasing my new Aviator. Top notch service, makes the process easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top notch staff.

Top notch staff. The employees of Gateway Ford make the difference. They’ve been serving our community since 1983

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Elizabeth, thanks for your praise and kind comments about our team. Please let us know if there is ever anything else we can do for you! Safe travels!

Incredible dealership to deal with.

Incredible dealership to deal with. The sales team was professional and it was the easiest car buying experience I have ever been a part of. After I bought the car from Gateway I started using them for service and it has been great. Cheapest oil change prices I have ever seen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robbie, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

The dealership has always been attentive to my needs in

The dealership has always been attentive to my needs in purchasing a new vehicle. I have been very happy. Also, the service department has been excellent in dealing with my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bob, we appreciate your feedback! Safe travels!

Our experience of Gateway Ford is a flawless one.

Our experience of Gateway Ford is a flawless one. We reside in Slidell and we call Alan to tell him what we are looking for. Alan always accommodates our need and we purchase without ever going to the dealership. It’s always a smooth transaction and we are happy with our purchases. We currently own a 2023 Ford Maverick and a 2018 Ford Edge. We will continue in the future to always do business with Gateway Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Abbrica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Ordered my first vehicle

This was my third vehicle purchased from Gateway. Ordering process was easy and went smoothly. Vehicle arrived exactly as ordered. Pickup was quick and financing took less than 30 minutes total from arriving till ready to go. I have had all my vehicles serviced at Gateway. Their service department is great. Knowledgeable and understand how to work with customers. Great place to do business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello William, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Gateway Ford

I recently purchased a set of tires for my F-250 in December of 2022. I brought my truck in to the dealership for an oil change and a rotation on my tires. After bringing it home and driving for a while I noticed that there was a vibration in the tires. I brought it back three times in an attempt to get the problem resolved to no avail. The service manager decided to change the tires on the truck which eliminated the vibration. I assumed that they were going to pro rate the tires but was told by the service manager that there was no charg for the new tires. I would recommend Gateway Ford to anyone when looking to buy a new vehicle and the service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Servicint our Lincoln Aviator

No problems. Have long had good luck and results from Ford and its dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Audrey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!