Reviews
Incredible dealership to deal with.
Incredible dealership to deal with. The sales team was professional and it was the easiest car buying experience I have ever been a part of. After I bought the car from Gateway I started using them for service and it has been great. Cheapest oil change prices I have ever seen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robbie, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Ordered my first vehicle
This was my third vehicle purchased from Gateway. Ordering process was easy and went smoothly. Vehicle arrived exactly as ordered. Pickup was quick and financing took less than 30 minutes total from arriving till ready to go. I have had all my vehicles serviced at Gateway. Their service department is great. Knowledgeable and understand how to work with customers. Great place to do business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Gateway Ford
I recently purchased a set of tires for my F-250 in December of 2022. I brought my truck in to the dealership for an oil change and a rotation on my tires. After bringing it home and driving for a while I noticed that there was a vibration in the tires. I brought it back three times in an attempt to get the problem resolved to no avail. The service manager decided to change the tires on the truck which eliminated the vibration. I assumed that they were going to pro rate the tires but was told by the service manager that there was no charg for the new tires. I would recommend Gateway Ford to anyone when looking to buy a new vehicle and the service is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Servicint our Lincoln Aviator
No problems. Have long had good luck and results from Ford and its dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Audrey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Nothing to say really.
Nothing to say really. Didn’t seem too eager to want my business and stopped replying to my emails
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Trudy Perrin
This is the only place I bring my car Because it's convenient and not pricey.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Trudy, thank you for taking the time out of your day to tell us about your experience. At Gateway Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Gateway Ford Service Review
A+ service to get my truck serviced, oil change and tire rotation
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Good dependable service
Completely satisfied with the service team and facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Gateway Ford
Great people to deal with. Rock is great! Fast and friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Derick, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Everything about the purchase of the car went great, from
Everything about the purchase of the car went great, from Danny the salesman on up. Very nice people that deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car