Reviews
Body Shop
Had to take my car in for body work and they did an awesome job. Miss Debbie at the front desk made one feel like they were family. Jeffrey kept me posted as to the progress and made sure that all the work that needed to get done was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
These people are very helpful and pretty friendly folks will take care of your vehicle and meet your expectations. Thank you for the great service on our vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Johnny was very accommodating and explained what was to be done. He searched to find good prices for new tires and kept me updated on everything. Very nice young man.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thankful
Thank you to Monica Utter who truly went above and beyond to guide me through the buying process and I received 5 star service from start to finish from Dr. Phil! I didn’t feel like it was just another sale for him. He paid attention to every detail and answered a lot of questions I had! It is obvious how much he loves his job! I’m very thankful for the Utter family and Dr. Phil and their passion for their customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant experience!
Jason Robinson and Roberto Barrios were Great! Very professional and knowledgeable of their product. I would definitely recommend Bill Utter to anyone looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Escape
Easy transaction. Great deal on 2019. This is my fifth auto to be purchased from Bill Utter and all the dealings I have had went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We go every time we need an oil change
Eddie takes great care of us. We only feel comfortable taking our Edge there. I like that I work with the same person every time. They also have a playroom for the boys as well as snacks and drinks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect
Took Edge in for Oil, Change, Tire Rotation, and to Fix an Issue with windshield washer. Dillon was great to work with. He kept me updated with the progress and was honest and trustworthy. Great overall experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Doyle did it again!
Doyle helped us out again! We needed to make a change and Doyle went above and beyond to get us into what we needed. Always courteous! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and Friendly
Brought my Toyota in for it’s inspection without an appointment. Alex got it in and inspected quickly. They were happy for my business even if I drive a Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
