Reviews
They are the best!
I have bought 7 vechicles from Bill Utter Ford since 2000. They take great care of you. I wouldn’t buy from anywhere else. They make you feel very important.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasure to do Business
It was the 3rd time I have bought from Bill Utter Ford in the last 3 years. It has been very easy to do business with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brakes for F350
Professional, knowledgeable, courteous. Prompt and accurate on time and schedule of repair. Competitive on price for services. Good advice on what to look for in the future and did not push unnessary work now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The works package.
John Witt worked very well with me. He went out of his way to provide all the services that my car required. He was very personable & professional. He worked with me to get the proper pricing & wait time was satisfactory ..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great body work by Bill Utter Ford
While in Colorado this past winter, I damaged the air valance (the plastic piece below the front bumper) on a snowplow berm. I have to admit, I did look online for a replacement. The online price seemed reasonable but the shipping was too much. I waited until we returned to Denton, and I am glad I did! Not only was a Ford replacement air valance from Bill Utter cheaper, but even with the installation, the total repair cost was less than the online replacement! I didn't even have to crawl under the truck! The service department replaced the air valance in less than an hour and did an excellent job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New tires/ alignment
John was very helpful in getting me the best price on new tires. John kept me informed during the process. The time period was longer than I thought it should be. Had trouble with a part
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Would definitely use again! Great service and staff. Quality work. Fast service. Worked well with my insurance. No complications. Bill utter Ford is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car Buying Made Easy
Phil made the whole car buying process stress-free. He understood exactly what we needed out of our new vehicle and recommended a perfect fit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Great service, friendly staff. They got back to me in a timely manner and got me my vehicle back next day. Always had great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
FAST, CONVENIENT, AND EFFICIENT
Took it in on a Tuesday and the staff replaced the part same day. The advisors were very transparent and effectively communicated the process on several calls to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
