Reviews
The buying experience is always a pleasure
Dave Underwood make the buying experience easy and enjoyable. I recently had a deed for service and body shop services and everyone was professional and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
truck
Steve Davidson is the best! Easy to work with! Had my truck ready to go! Great asset to Bill Utter Ford! Denise was great too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Broken Door Handle
Rob Capule, Service Advisor, was friendly & helpful. He went above & beyond. He found recalls I wasn’t aware of & tried to sync my phone. 5
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty work
Work was done under factory warranty. So I can not rate on the price. Service was great and pretty timely. I have had the truck in twice for repairs. No loaner car or truck available. I would recommend the dealership to remedy that situation.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent and prompt service. Dillon Love good job.
Brought car in for State Inspection. Dillon was professional and very helpful. He got me in and out as soon as possible. All personnel at Dealership friendly and helpful. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasurable buying experience
Top notch dealership salesman was very knowledgeable and polite made our buying experience a pleasure, this is my fourth vehicle I have bought from Bill Utter and I will return
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
NOT TODAY
IF the brake something don't think they will own up to it. It only take one bad service to make you change your mind
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It was a great and easy process
I was very impressed with the way that my experience went on my new purchase and I would recommend Bill Utter Ford to anybody for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and Sales
We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have trucks back on road.,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience.
I have never bought a vehicle anywhere else, so I really have nothing to compare it to, but I don't need to, they have what I want or they can get it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
