Reviews
Service Department Rocks
The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that met my need, a satisfactified customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Water pump replacement
They were a great help. Great service and completed on time. Shuttle service was very helpful and driver was very friendly. The work was done as expected.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Out of State purchase—Super Service
We recently purchased a new 2018 F-250 Super Duty Platinum sight unseen. We flew down from Colorado to DFW we were picked up by our sales person Toronto Spikes, drove to the dealership, inspected and test drove the truck, filled out the expedited paperwork, handed over a check and, with a full tank of gas, were on our way in less than two hours. Oh, that included a review of all the features on the truck. Why, you say, travel that far from home. Simple, no dealer in Colorado had a better price nor the features we wanted. And the dealership had an excellent rating so we were confident in all that they told us and believe me we had lots of questions. Quality sales service, significant price savings, customer support and friendly staff. — What more could you want?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Erin went above and beyond she was fabulous to deal with I highly recommend Denton bill utter Ford. Thank you have a great weekend!! Patty Stovall
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service
drop car off, they ask if I wanted to wait. I said no. later they call said my car was ready. they did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great an the waiting area was well stocked
My service was great an the waiting area was clean an well stocked they had plenty of newspapers an magazine to read the coffee was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick quality service
They scheduled me for an appt the same day which enabled me to get in and out in just over an hour. Quality oil change, inspections, and reasonable recommendations as usual.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place
Great place to be certain that service is of the quality that you need. I have obtained at least six cars from Bill Utter Ford since I have lived in Denton (43 years). Dr. Bulls
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Normal Service Call
This was a 45000 mile service for my 2016 Ford Explorer. I had to slip the appointment by one day and they made the change. I was immediately met at the service door and the car was quickly entered into the service bay. The new service bays and waiting rooms are beautiful. I watched them service the car while I was waiting. Great job by everyone! I will be back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always friendly
Always friendly and quick service completion. They keep me updated on status of my vehicle. They are good explaining what the vehicle needs and why.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
