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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Service Department Rocks

The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that met my need, a satisfactified customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Water pump replacement

They were a great help. Great service and completed on time. Shuttle service was very helpful and driver was very friendly. The work was done as expected.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Out of State purchase—Super Service

We recently purchased a new 2018 F-250 Super Duty Platinum sight unseen. We flew down from Colorado to DFW we were picked up by our sales person Toronto Spikes, drove to the dealership, inspected and test drove the truck, filled out the expedited paperwork, handed over a check and, with a full tank of gas, were on our way in less than two hours. Oh, that included a review of all the features on the truck. Why, you say, travel that far from home. Simple, no dealer in Colorado had a better price nor the features we wanted. And the dealership had an excellent rating so we were confident in all that they told us and believe me we had lots of questions. Quality sales service, significant price savings, customer support and friendly staff. — What more could you want?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Erin went above and beyond she was fabulous to deal with I highly recommend Denton bill utter Ford. Thank you have a great weekend!! Patty Stovall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great service

drop car off, they ask if I wanted to wait. I said no. later they call said my car was ready. they did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was great an the waiting area was well stocked

My service was great an the waiting area was clean an well stocked they had plenty of newspapers an magazine to read the coffee was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick quality service

They scheduled me for an appt the same day which enabled me to get in and out in just over an hour. Quality oil change, inspections, and reasonable recommendations as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place

Great place to be certain that service is of the quality that you need. I have obtained at least six cars from Bill Utter Ford since I have lived in Denton (43 years). Dr. Bulls

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Normal Service Call

This was a 45000 mile service for my 2016 Ford Explorer. I had to slip the appointment by one day and they made the change. I was immediately met at the service door and the car was quickly entered into the service bay. The new service bays and waiting rooms are beautiful. I watched them service the car while I was waiting. Great job by everyone! I will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always friendly

Always friendly and quick service completion. They keep me updated on status of my vehicle. They are good explaining what the vehicle needs and why.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.