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Bill Utter Ford

(4,403 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Oil Change.

Very Fast Service, quality price ! Only Waited 1 Hour From Beginning to end. Love the friendly Staff and no hassle Service from Bill Utter Ford !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the best experience I have had a dealership. A+++

I can say with confidence this was the best experience I have had a dealership. A+++ I was on the hunt for a Ford Raptor and spent a lot of time calling dealerships and researching the forums. (www.fordraptorforum.com) I am from Ca and Ford Raptors are tough to find. I spent over a year trying to acquire a Raptor without getting slammed with the crazy market adjustments some dealerships are charging. I contacted over 50, yes 50 dealerships. I couldn’t find anything reasonable in Ca. I got jerked around by several Ca dealerships not coming through or hiding the market adjustment until you walk in. At this point I decided to expand my search. I added Organ, Utah, Nevada, Arizona and Texas. I first saw Bill Utter Ford came up several times on the Ford Raptor Forums. I then checked yelp and saw Bill Utter great reviews. I initially contacted Mitch Trimmer at Bill Utter Ford who was great. I sent him my order request to see if he could help me. The response I got was refreshing. He was able to help me and assured me there would be no runaround. He also informed me the Bill Utter Ford family didn’t charge Market Adjustments. I ordered a Raptor exactly the way I wanted. I then worked with Ray Trevino to complete my order and transaction. Ray was also extremely helpful and answered my many questions. This was my first time purchasing a vehicle out of state and Ray helped me through the process. Every person I dealt with at Bill Utter Ford was very professional and straight shooter. My 2018 Raptor came in earlier than expected and I got it just before Christmas. As this was my first out of state purchase I was worried about the transaction and that things may not go as planned. All these concerns were for not, everything went smoothly. Ray walked me through the process and everything went quickly and smoothly. Ray and Bill Utter sent all the correct documents to the Ca DMV for Ca taxes and registration this made the process that much better. The entire process went smoothly. The day I arrived to pick up my truck was the first day I met every one in person. I was not disappointed. Everyone from sales, title, manager were friendly and helpful. I can say with confidence this was the best experience I have had a dealership. A++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

Friendly personnel, work done quickly, repairs seem to have fixed the problem. If everything is fixed then I would use this dealership again. Thank You

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Top notch service

I would like to thank the team at Bill Utter for working with me every step of the way to ensure I got the right vehicle at the right price. They went out of their way to accommodate me and I am very grateful for the experience working with Easy Steve Davidson and the rest of the team that helped me get into my new Fiesta ST. I will be a customer for the long haul. I highly recommend Bill Utter to anyone looking for a low stress experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast. Easy. No hassle whatsoever.

Really enjoyed the experience of buying our 2018 F-250. Easy Steve was great to work with, financing was fast and painless. Outstanding! Will be back next time we have a need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best in class! Good

Very positive. First contact was with Bill Hesters, who then turned me over the Steve Davidson who walked me through the details of the car. Both very professional. Never felt pressure. No one had to "go see the manager" Whole process took a little more than 1 hour. Have not purchased a car in many years. Always anticipate the worst. Was greatly surprised with this exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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awesome dealership

I went to this dealer because of the price and the customer service. They treated me very well, if drove 5 hrs away cause of the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Utterly Easy and Fantastic

My previous experiences with dealerships have left me never wanting to return. Bill Utter Ford is different, everyone was friendly, helpful and did not apply high pressure tactics. Our sales guy was Utterly Easy Steve Davidson who was awesome. I was further impressed that nothing was snuck into the deal to bump up the price. I trust my experience with their service will be no less satisfying. I have never been compelled to write a review before but my faith in dealers has been restored. I highly recommend Bill Utter Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best in class!

I was treated very well by all concerned. Good price, good trade-in value, exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new car

It was excellent everyone is so nice and helpful. They went outside their normal trade area to find and trade for the exact truck I wanted. They helped show me how everything worked on the new truck and setup my phone for ford pass and Bluetooth it was great and very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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