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Mercedes-Benz of Augusta

(1,004 reviews)
Visit Mercedes-Benz of Augusta
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (706) 955-2369 (706) 955-2369
Used (706) 664-2167 (706) 664-2167
Service (706) 955-4306 (706) 955-4306

Reviews

(1,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Augusta from DealerRater.

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Prompt service with excellent customer service.

Prompt service with excellent customer service. Marcus is always on top of things and friendly. He always goes above and beyond to make sure my experience is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tammy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall great service!

Overall great service! Honesty about a car a like but there was an issue. He help me fine another one and I love it! They didn’t disappoint!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Augusta. Until the next time we meet, take care!

Marcus was the service technician that took care of me.

Marcus was the service technician that took care of me. He was very professional very exceptional, knowing quality of product that that they produce in very pleasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Harold, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please let us know if there is anything else we can do for you; we are more than happy to help!

I was totally Satisfied with the service provided by the

I was totally Satisfied with the service provided by the Mercedes Benz service department, The service representative was courteous and polite, would recommend anyone to take their car to Mercedes Benz August.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Johnnie, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Dependable and friendly service provided.

Dependable and friendly service provided. Always professional and willing to take care of service needs. Very knowledgeable about car care and performance. Explains and answers questions to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gwendolyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Augusta. We do hope we can be of assistance in the future. Take care!

Zac, been amazing from letting me know what?

Zac, been amazing from letting me know what?s going on. He?s always keeping you in the loop on any additional or foreseen issue that may arise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kelvin, we are so happy to read such a great review about Mercedes-Benz of Augusta! If you're ever in need of more help, please let us know!

Great, fast service!

Great, fast service! Marcus was very supportive👍🏾. Thank you for everything, Mercedes-Benz of Augusta. You rock!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have been coming to Mercedes Benz of Augusta since 2015

I have been coming to Mercedes Benz of Augusta since 2015 and their service and commitment has always been to notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Awesome!

Awesome! Service manager Sullivan Lindler was incredible. Knowledgeable about car. Knows product very well. Informs customer of needs and importance of repairs. Friendly. Easy to underdtand

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! If you have any further questions, please give us a call. We're always happy to help!

Great experience.

Great experience. Purchased vehicle same day that I visited dealership. Salesman got me to the price I was willing to pay and my perceived value on my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.