Reviews
Best purchase experience of all times.
Best purchase experience of all times. Edwin and the Thousand Oaks Infiniti dealership are excellent. I recently leased my second car from this dealership and the entire experience was professional, stress free, and 100% supported by everyone at the dealership at every level. If 100 stars were available to rate this dealership and their people, they get 100.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dennis and CJ were amazing made the process very easy and
Dennis and CJ were amazing made the process very easy and everyone is fantastic couldn’t recommend enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laurie Forrest, thank you for taking the time to leave a review for us at INFINITI Of Thousand Oaks. We're happy we could meet your expectations!
Carlos Mancilla at Infiniti of Thousands Oaks made
Carlos Mancilla at Infiniti of Thousands Oaks made getting a used car a pleasant experience, If you’re looking for a car in Thousands Oaks Carlos will take great care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Justin, we are so pleased you enjoyed your visit to INFINITI Of Thousand Oaks! We are always more than happy to assist you if anything else comes up. Take care!
Excellent care, service and work done right in a timely
Excellent care, service and work done right in a timely fashion. I Would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Avoid this dealership, don't make the same mistake I did,
Avoid this dealership, don't make the same mistake I did, they will tell you one thing and do another
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Lee Schroeder thank you for taking the time to leave us your honest feedback. Here at INFINITI Of Thousand Oaks, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (805) 494-1200 to discuss ways we can better serve you in the future.
Spectacular staff!
Spectacular staff! Jaquelyn in particular is amazing. She helped me through the whole process of buying my car. She needs a raise! Seriously! Very genuine girl, I strongly suggest this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been going to Infiniti of Thousand Oaks since 2006
I have been going to Infiniti of Thousand Oaks since 2006 for my service. Patty Ramirez is a service provider extraordinaire. They are honest and don't suggest things that don't need service. They treat me like I was family! Their prices are fair and the service is terrific. I wouldn't go anywhere else to service my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
We just bought our sixth vehicle from this dealership.
We just bought our sixth vehicle from this dealership. They are very knowledgeable in helping us stay within our budget. We would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing dealership.
Amazing dealership. Amazing staff!!!!(especially Dennis) This is our second infinity car from them. We highly recommend!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just bought My third car from this dealership.
I just bought My third car from this dealership. And as always, they made it as painless as possible. Ricardo, Christian and Fidel All helped me achieve my goal with my new car. They are friendly and considerate and not pushy at all. They are accessible and really work with you to make everybody happy. Also, the service department is excellent. I have always dealt with Brian and Alba, And they never let me down. I can’t say enough good things about this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
