Carter Chevrolet

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 17, 2019

    Always go to Carters-very nice and dependable My dad and mom buy vehicles at Carters.

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    Came in for service or repair
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    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Carter Chevrolet and we hope... to see you again.

  • 5.0 out of 5
    January 28, 2019

    If you're considering purchase of a new Chevy, Carter Chevrolet is the place to do it! I found them through the AARP Buying Service (another positive... experience), one of several referred dealerships. Not only was Sales Consultant Jennine Watts the most personable and proactive respondent of the bunch; she also turned out to be the hardest-working car and most enjoyable salesperson I've ever encountered. The result: a 2019 Traverse in EXACTLY the color, trim, features and accessories my wife and I would have ordered from the factory. She found it at a dealership in Tennessee and had it on the Shelby lot in less than 24 hours. Closing the deal was a pleasure, too. Trade-in on an existing vehicle was fair, and F&I manager Greg Goode designed an upgraded protection package of nicely-priced, no-frills features that should keep our SUV nearly new for years to come. Mark Carter also dropped by during the process, and it was clear to me why he and his store are consistently top-rated in every Chevrolet customer service category year after year.

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  • September 18, 2012

    My Cadillac was hit in the rear & I brought it to the Body Shop for an estimate. The staff at Carter Chevrolet were very friendly and helpful,they even... told me how to file a claim with the Insurance co. So I brought the car back to them for repairs. It looked fantastic when they finished, could not tell anything had happened to it ! Thanks guys !

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  • 5.0 out of 5
    March 29, 2018

    Had a warranty issue that was handled quickly. Staff was knowledgeable and polite. Quick to call with update and timeframe for pickup. Will use again in... the future

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. We look forward to your next visit! Take care!

  • 5.0 out of 5
    March 29, 2018

    All employees were friendly and helpful So far, I am pleased with the car. It was a very pleasant experience.

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    Shopped for a new car
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    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Carter Chevrolet and we hope to see you... again.

  • 5.0 out of 5
    March 26, 2018

    Solid service friendly staff. They don’t try to upsale. They give you accurate information. Bought several cars from them. Give them a look.

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    Came in for service or repair
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

  • 5.0 out of 5
    March 26, 2018

    The staff was very knowledgeable and I was treated very well. They were friendly and ready to answer any questions or concerns that I had.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

  • 5.0 out of 5
    March 12, 2018

    Good customer service and was quick. Would recommend. Could have cleaned the car a little more and a full tank would have been nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    December 2, 2016

    Everything went well. Quick service. Great staff. Friendly and good prices overall. Great dealership. I know I am in good hands there.

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  • 5.0 out of 5
    November 30, 2016

    The service rep was great....he took time to tell me what was done etc and my wait time was minimal....I love my Tahoe and thank you Carter....I did buy... smarter....

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    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
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