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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Service experience

Josh was great to deal with ,kept me informed and everything flowed smoothly!! The technician Brian was very informative on the repair as well! Great people to deal with,pleasantl experience,Thanks again.nice waiting room too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Quick and accomadating

Zane Johnston was a great salesman; wasn't crazy pushy about anything and helped me out in buying my first car. Asked me what I was looking for and he, along with the manager and finance person helped me out in picking/buying my car. Would recommend these guys all day long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ej, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

Didn't fix everything

I had a problem with my dash and radio. They fixed the dash but i don't think they looked at the radio it is still fuzzy. If you scan fir channels it just keeps rolling thur not finding stations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Buying Experience

Very helpful and knowledgeable staff. Quick and fair purchase process and received a GREAT deal on our trade in! We love our 2019 Ford F350!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always great!

I've been using Bob Moore Ford since I bought my truck there in 2015. Always great service and never pushy. Advisor has always been honest and let's me know what needs to be done and what can wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so happy we were able to help you out! Thank you, and have a fantastic day!

Great Service

Service dept. Work on my problem Driver Side Traffic Signal Fault , pand fixed it promtly, plus my air bag recall. Chris was very nice. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Joseph Wood is outstanding! This is the second car I've bought from him and as long as he's selling cars I'll keep using him. Joseph is honest, helpful, genuine, and does everything he possibly can to make you feel comfortable through the whole process and at the same time not pressure you into anything. Do yourself a favor and ask for Joseph if you're in the market for any car or truck. 5+ star rating for Joseph Wood!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was a big help!

I have been to multiple dealers looking for a car. I fell in love with a vehicle on their lot. The sales rep was amazing, very helpful and very informative. But it didn’t stop there, the sales manager and their guy in finance was also very informative and helpful. We had our vehicle go into service and everyone in service were so great, very helpful, very friendly. I will definitely go back. The whole dealership is completely different than any other I have been to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful and fixed the issue with my suv

Had an electrical issue. They were able to locate issue and get my SUV back up and working. Had to order part. Get it in the next day had my car in reasonable length of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy that we could get that issue resolved and get you back on the road. Our team is always willing to help out, so feel free to reach out anytime!

Purchase

Good experience, will continue to use bob moore they are knowledgeable and willing to help. Great job in financing, detail work perfect, mr Denton did his best to get me what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jim, we are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time!