Reviews
New truck purchase
Very friendly and got to the price ASAP and not a lot of hassle back and forth. I would recommend anyone to give them a shot
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
Took my car in for recall services. Great communication from service manager. Very friendly group of people. I will continue giving my business to Bob Moore.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Routine service
Service was great and met my needs for time and availability. I would recommend this location 10 out of 10 times. They have been my service provider for several years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts, John! Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit!
Outstanding customer service
Great bunch of people @ Bob Moore Ford and outstanding customer service.I would definitely recommend this Ford dealership to all my friends. I will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great work
Tech was very helpful in diagnosis of vehicle. Came in for a check up and service took care of my vehicle in no time at all. Great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that our team took great care of you during your visit! Feel free to reach out to us if you need anything. Have a fantastic day!
Fuel leak
I had a fuel leak on my truck again. They replaced the leaking fuel pump. They replaced the leaking fuel pump under warranty because I had to have it replaced less than two years ago. All I had to pay for was a fitting that was about to break.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
2019 purchase
Everyone was very polite and helpful through the process of purchasing the truck. The price was exactly as negotiated. We have not visited the service department yet but hoping for a good experience there also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind words and congratulations on your new truck! Please reach out to us if there is anything else we can do for you. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford
Great experience
Walked in not knowing what I even wanted and came out perfectly happy. Matt did an excellent job and showing me the different options and finance worked hard to get the deal done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brian, we strive for 100% satisfaction, and it is great to see you had such a wonderful car buying experience at Bob Moore Ford. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Wheel drum replacement
Communication, service, and shuttle service were all great. A mechanic road with me to identify the issue, they fixed it the next day. Pricing was consistent with national average but I got the confidence from having an actual ford mechanic work on my car. No one likes to drop cash on service but if you have to it feels like knowing it will be done right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Keep up the good. I will bring my car back. Thanks Dont like to say much, because I do not like to type. Let just me select the stars. Not taking anymore of these.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
