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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Ford recall visit

The service personnel are very Courteous and bend over backwards to take care of your needs. No matter what my needs are the folks at the dealership do whatever it takes. I would recommend Bob Moore Ford to all of my friends when they purchase their next Ford truck or car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealership I’ve bought from:

And I’ve bought from a ton of dealerships. I called Mike Riebe directly on a Saturday to inquire about a used 2018 Expedition. I then sent him pictures and information for my trade. He called me back quickly with a trade-in amount and said he wanted to see the car in person to possibly offer more. I do not live in OKC so I had to set up an appointment for Monday. That Monday the dealership called me to confirm I was coming and assured me the vehicle was still available. I got their around 2pm - after some negotiations I got exactly what I wanted for my trade-in. By 7pm Everything was done and I was leaving with my new vehicle. So far so good - no issues with the SUV. Would recommend and will probably buy from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Pleased with the experience

2003 F250 Super Duty with 6.0 liter Power Stroke diesel; problem began with "hard to start cold". After warm up at idle it would run fine. After a couple months with this symptom one day it would crank but would not start. After speaking with Dusty in the service department, I felt confident in the dealership's ability to diagnose and repair the problem so I had the truck towed to their shop. I knew it would take some time before they would be able to look at it but Dusty told me they would have a loaner car available in a couple of days. They gave me a ride home and a couple days later they sent a driver to pick me up so I could get the loaner car. The car was a very nice 2019 Ford Edge. It took about two weeks for them to get to my truck but they quickly diagnosed the problem. Dusty contacted me with an estimate of the repair cost. The repair was done in a timely manner and I was notified that it was ready. I returned the loaner car and paid for the repair and my truck was brought to the front of the dealership. I am very pleased with the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Works

Very good. Jeff is always friendly and helpful. Thanks for always taking the time to talk to me concerning my F 150 and advising me on the best service at the time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Prompt service without an appointment, communicated well.

I didn’t buy vehicle from Bob Moore, Service means a lot to me and my investment. On two occasions now Bob Moore service department has taken care of my warranty and maintenance needs with prompt service without an appointment and I liked the way I was communicated with the text and call advising recommend other services and when my truck was ready to be picked up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Over priced and damaged my truck.

They replaced my back up camera and when I picked up my truck there was a foot long scratch in my paint next to the backup camera that Iwas not there when i dropped off the truck.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

BMW purchase

Dealership was the best I’ve experienced. From sales financing and the service department they have been incredibly polite and professional. They worked to meet our needs and provide us with a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car buying

Ryan was fantastic who made a better experience for us then the first time we went In there. In and out within an hour. Would be the first place I look when it comes time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Zac, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Thay had what I was looking for

Ryan McGee was a big help and stuck with it until an agreement was melt. Sales was quick and through. I will recommend Bob Moore to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Tommy, we are glad we could help! If you have any further questions, please give us a call. Take care!

Great service 😊

Had to have a recall fixed, service was exceptional and timely. I would definitely recommend the service department to anyone needing work done on their Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Miranda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!