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Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Amazing

Great customer service. I would send customers that way if anything needs to be done. The guy who shuttled me home was a great person to have in that spot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall

Chad was an excellent service advisor and was always available if needed. I personally think he would be a great mentor for new employees in the shop area. Been going to bob Moore for years and will continue to do so without hesitation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Pricey Parts and Services but...

You can decrease your bill by 15% with your Costco membership. I saved over $120! If you’re not a member, become one! It’s worth the $60 a year membership fee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchase of my F-150 H-D

Everyone at Bob Moore bent over backwards to accommodate us in our buying process. If anything was negative it just takes too long from beginning to end for the entire process but it was not my first time and I expected it but my wife had medical issues which created some concerns. Otherwise everything was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scott and Jeff are the best!!!

I drive out of my way to come to bring my car to you guys! Scott and Jeff are by far the epitome of excellent customer service and hard work. The whole crew is helpful and kind every time I come by. They all make sure my car is safe and well taken care of each time. I can’t imagine going anywhere else :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Resistal put in truck

We always receive excellent service at Bob Moore Ford Kyle Christian has been our go to sales rep for years and always gets us exactly the vehicle we want. The service advisors are excellent and the techs do a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and helpful

I really appreciate The service And the friendliness My next car I would definitely come back to Bob moore ford Will definitely recommend it to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Gary Baker was very helpful, and a pleasure to work with when buying my truck. He wasn't pushy, and worked with me to try and get a better deal. All of the staff were very friendly. I was overall happy with my experience, however I did discover some issues with the truck after the purchase that were not apparent during the test drive and looking over the truck prior to purchase. It would not have impacted my decision to buy the truck, but I would have requested the issues be addressed if I had been aware of them. I feel like a truck as new and lightly used as this shouldn't have problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

30,000 check up

Called at 7:45 am Friday, and got an appointment at 10:00 am. Got my Explorer back just before noon. Very good service. Will go there again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Jeff Gann was prompt to greet me in the service bay for my appointment, very nice, professional and thorough. Asked me if there was anything else going on with my car at this time. I love the level of service I received st Bob Moore Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.