Reviews
Amazing
Great customer service. I would send customers that way if anything needs to be done. The guy who shuttled me home was a great person to have in that spot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall
Chad was an excellent service advisor and was always available if needed. I personally think he would be a great mentor for new employees in the shop area. Been going to bob Moore for years and will continue to do so without hesitation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Pricey Parts and Services but...
You can decrease your bill by 15% with your Costco membership. I saved over $120! If you’re not a member, become one! It’s worth the $60 a year membership fee.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase of my F-150 H-D
Everyone at Bob Moore bent over backwards to accommodate us in our buying process. If anything was negative it just takes too long from beginning to end for the entire process but it was not my first time and I expected it but my wife had medical issues which created some concerns. Otherwise everything was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott and Jeff are the best!!!
I drive out of my way to come to bring my car to you guys! Scott and Jeff are by far the epitome of excellent customer service and hard work. The whole crew is helpful and kind every time I come by. They all make sure my car is safe and well taken care of each time. I can’t imagine going anywhere else :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Resistal put in truck
We always receive excellent service at Bob Moore Ford Kyle Christian has been our go to sales rep for years and always gets us exactly the vehicle we want. The service advisors are excellent and the techs do a great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly and helpful
I really appreciate The service And the friendliness My next car I would definitely come back to Bob moore ford Will definitely recommend it to my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Gary Baker was very helpful, and a pleasure to work with when buying my truck. He wasn't pushy, and worked with me to try and get a better deal. All of the staff were very friendly. I was overall happy with my experience, however I did discover some issues with the truck after the purchase that were not apparent during the test drive and looking over the truck prior to purchase. It would not have impacted my decision to buy the truck, but I would have requested the issues be addressed if I had been aware of them. I feel like a truck as new and lightly used as this shouldn't have problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
30,000 check up
Called at 7:45 am Friday, and got an appointment at 10:00 am. Got my Explorer back just before noon. Very good service. Will go there again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Jeff Gann was prompt to greet me in the service bay for my appointment, very nice, professional and thorough. Asked me if there was anything else going on with my car at this time. I love the level of service I received st Bob Moore Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
