Bob Moore Ford

I actually drove almost 4 hours to do my business. Kermit my salesman did an awesome job, wasn't pushy which is important to me. I kinda feel like I made a new friend!!

They staff are very friendly and very attentive and they have a great deal of keeping you informed on the time frame of when your car will be ready

Oil change done. Gave me a list of things needed including rear wiper blade. Was checked by running windshield washer and then the wipers. Left all the fluid on the windows. Could have at least wiped it off and left clean windows.

If I owned a business, I would want Jeff working for me He does what he says and is very easy to deal with. He is very trustworthy and never lies to me. I respect him

Well good service and well taken care of. Fast service this time around. Service person name Jeff answered all my questions . Good quality service also.. dropped it it off and real quick they got on it

The sales staff and finance manager definitely tried to go above and beyond for me; however, the sales management group did not. I negotiated my purchase with the sales person via text/email/phone call and paperwork was supposed to be ready upon my arrival to save time (I was toting my 19month toddler along and with kids you don’t have hours to play the “buy a car” game); it was not ready and the management team wanted to continue the negotiation game for 2 hours. The finance manager pushed paperwork quickly and efficiently and was very understanding of my now overly exhausted toddler. All in all I did purchase a new vehicle but would like to see a truly streamlined buying experience that doesn’t take 3+ hours after the test drive and purchase price have been agreed upon.

Needed a battery on short notice. Josh worked me in, and in about an hour I drove out, new battery installed. Great service, as always.

Overall I had a very good experience at Bob Moore. Kermit was a pleasure to deal with and the atmosphere of the dealership was much more welcoming than many others I had gone to.

I give Brittany the 5 stars because she was friendly and very helpful. She explained everything about the vehicle i was looking at and also gave other options as well. I would definitely recommend my friends and family to ask for her for sales because she did what it takes to get the job done and her customers happy.

They handled the recall issue in the time frame they promised. No issues or problems. I also discussed another issue and the coverage on my extended warranty. My issue was not covered,