Reviews
Service
Chad was very helpful with my service needs. And he got my vehicle out in a timely manner I'll be back because of Chad
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience ever in purchasing a new vehicle!
Bob Moore’s Ford dealership is simply easy to do business with! Everyone from my initial inquiry with Alexandra about a new Transit van for sale to our salesman Kermit and Chad in finance. What a great team....much appreciate everyone’s help & couldn’t have asked for better service:) Robert Stephens
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Break Service!
Scott, the service manager even offered me his truck to drive cause the shuttle was already gone. I appreciated that greatly! They have definitely earned my future business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Barber
I’ve always came away satisfied with my business dealings with your organization.Hence, I have now purchased three cars from you. Thanks for the car payments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very quick & relatively painless ($)
Talked to Chad the day before coming in to get another key/fob. Was treated very courteously when I arrived & was in & out in a little over an hour. Don’t remember the name of the young man that checked me in but he was very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jane, thank you so much for your positive comments about Bob Moore Ford! Thank you so much again for your feedback! We hope you have a great day!
Take car here if you can afford exorbitant prices to fix
Paid $135 to get a problem diagnosed. They quoted me $865 to fix something I can get the part for $20 and have a mechanic do on the side for free! Crazy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
recall
Had a recall on a 2013 Ford F-150. Jeff got me in and had my truck back there in no time and got me taken care of. I am always pleased with the way I get treated and I know my vehicle is in good hands
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad you had such a wonderful experience with us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Too busy
They are wither way too busy or way too small to handle the load of work. It took 2 days to call me back about my vehicle. I figured it would take forever to fix it after they finally did call with a huge estimate. I paid the $135.00 estimate fee and took my car elsewhere.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Quick and Fast
Had two recalls that I needed taken care of fast. They got me in the next day and were done in half a day. It was fast & quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
The service was great and kept me informed on status of repair. The technician was knowledgeable about issue with the engine overheat of engine indication.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
