Bob Moore Ford

2017 Ford F 150- Came in for an oil change & tire balance and rotation. I explained I had run the truck through the wash to try an get the mud inside the wheels cleaned off for the balance. They explained it would be no problem. - They had been rotated, but there was still some mud inside the wheels which offsets the balance I paid for.... - The air pressure had not even been checked and completed in the tires - Also, charging $7 for a wiper blade install is a little much as well.... Service staff is always helpful nothing bad to say about those guys!

It took 4 months to get them to recall a charge cable for my plugin hybrid. Over the months, I was told that they'd keep in touch with me. I was also told on multiple occasions that management would call me. Neither happened. I had to call weekly to find out what was going on, and when I didn't call them, I got no information. Nobody ever bothered to keep up with the job. When I finally did get the cable, it was nothing but excuses, and nobody took responsibility for dropping the ball. I realize I'm not a big customer and the dealer isn't making money off me, but this issue cost me hundreds of dollars while I was waiting for help. I'm glad there's other Ford dealerships in OKC that I can go to in the future, because I won't be back.

The Service Center is always courteous and quick. Everything is clean and there’s a nice area to wait. The prices are good but I really go there for the quality and the cleanliness.

Went to Bob Moore for a diagnostics for peace of mind. They were real courteous and got the requested work done in a timely manner.

We had very pleasing experience. Matt Knight was very courteous and did everything possible to please us, sometimes over and above. Ian Farnham picked up right where Matt left off and made us feel right at home and had our financing completed and on our way without any hassle or delays. Plan on returning to see both of these gentlemen in 2 years for our next truck.

Jeff Gann was my service advisor. This was the easiest service transaction ever. Go see Jeff and get your ride taken care of. Great technicians as well fixed it right the first time

Service was fast, Ryan was friendly, and the service manager was incredibly professional. Thanks for such fast and friendly service. Thanks thanks thanks thanks thanks

Mr Wilson had me in and out without frustration as he does every time I visit. I will continue to buy from him as long if the ease of business continues.

Great customer service during my recent routine maintenance appointment. I was running behind and called to let them know or reschedule. They were incredibly accommodating and worked me right in when I arrived. Service was fast and friendly!

Awesome place to take your vehicle! They fixed the issue quickly and are wonderful to work with. They also try to her you a great deal.