Bob Moore Ford

This was my first time at Bob Moore and Chris treated me like family. I Will definitely be using the service department in the future.

I have used this dealer for all of the service on my Explorer since I purchased it new. They always are professional and make sure I'm aware of what my vehicle needs without being overly pushy.

I highly recommend Jeff Gann, service center tech. Jeff listened to my concerns about my Ford Explorer, not only did he take care my of problems. Jeff took care of any recalls the Explorer had. Jeff also offered a courtesy car for me to get around while my Explorer was being repaired.

I appreciate the detail of reasoning. Whether yes or no to the service, I will understand why. Without fanfare or extras added. I will continue to bring my vehicle here for service, and speak highly of you to others.

Very professional and did not take longer than necessary to fix my car. Prices are reasonable. Answers all questions asked and friendly. Service is good.

Staff was extremely courteous and answered all of questions with care and thoughtfulness. Accidentally entered from the Service Department vs. Sales doors for my vehicle purchase, and was greeted as a friend and felt important by the Service staff as well. Kermit was great to work with, and Scott Parrish was very helpful as well. Ian made the transaction smooth and painless.

My 2017 Edge engine lite came on on my way home, brought it in to the dealership where I purchased the vehicle, it needed a engine change, which was completed, picked up my vehicle, drove it home, used it Saturday to run an errand, then when we got ready to go to church, it would not start, called dealership, service was gone for the day, talked to new car sales manager, he was very concerned and set up the tow and got a loaner until my vehicle was done. He was Outstanding, not feeling real good about the service, I know things happen, I am glad it happened local!

I have bee very satisfied with the work they do. the service advisors never aggressively try to up sell. They are knowledgeable and out going. My only complaint is that sometimes the wait is a bit long.

Our recent purchase of a new Ford Edge at this dealership was excellent. The sale person and manager treated us well and with respect. They put in the effort to earn our business and exceeded our expectations. Plus I purchased a used truck from this same Bob Moore dealer in 2016 and I had a very good experience. I have recommended this dealer to friends of mine.

I’m happy it’s a dealership service department I can count on. I’ve taken my vehicle for oil changes and issues that needed repair (recalls) and every time it’s been a pleasant experience. Highly recommend.