Reviews
GPS part
It took longer than expected but they did an excellent job. They had changed my oil and rotated my tires a week ago. Theat is where they discovered what was wrong with my gps.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic
I stopped in to service my work van, ended up driving away with a new F250. The sales team here is great. This is my 2nd truck to buy from Bob Moore Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Impressive
Kermit was great to deal with and took charge of things quickly , and Jason acres helped me get narrow my search to his lot in the best manner , can’t thank them Both enough , love my new truck , I will definitely shop here again with these two gentlemen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our 4th car we bought here!
Very easy to buy from here and got a good deal. They kept looking until the found the truck we wanted! Very friendly staff and professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Kyle Christian was very helpful and friendly throughout the process. I also appreciated his follow-up call after my purchase. Chad made the not-so-fun financing quick and easy. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Radio Issue
I was having a radio issue on my 2017 F150 and the service department at Bob Moore Ford did an excellent job at repairing it. I highly recommend taking your vehicle here for any of your service needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very unsatisfying
The servicr advisor told me that in order for them to be able to fix an actuator on my vehicle they were going to have to remove the whole dash board and come to find out it was not even close to being true all i had to do was remove my radio and remove the old one it was more then 10 screws and took me no moore then an hour they jeff my advisor was charging me 500.00 plus parts worse experience ever
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Oil changed
Oil change was supposed to be 30 minutes but took 2.5 hours. When I pulled up they should have mentioned they were behind schedule. They didn't give any update until I inquired after 90 minutes. Most people are understanding but you have to communicate.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I dont take my car anywhere else!
I truly love this place! I did get a diagnostic on my Transiit Connect and I asked for the printout. I ASKED FOR A COPY OF IT BUT I WAS ONLY GIVEN THE CODE THAT CAME UP THAT CAUSED THE SERVICE LITE TO COME ON. SInce I paid for it I felt I should have gotten the whole printout.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service ever!
The service department is so well organized! Made the appointment over the phone. They we waiting for me when I got there. Jeff made things easy and convenient. I’ll be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
