Bob Moore Ford

We’ve been looking at new cars for about a month. Went to Bob Moore this morning & drove off in a new car. Overall experience was excellent. Every person we dealt with was knowledgeable, friendly, and extremely helpful.

Very long mess started with low air pressure! Filled air then left keys on roof of the car! The did all they could to find them! Finally after I had to go home and get title they replaced my key! So 11am to 5pm ! Next day saw the screw they missed on low air check! Took it back and tire was plugged! Crazy but Guys were all very nice Thanks!!

Chris made me with a big smile and a welcoming kind words. He answered every question that I put to him and made me feel that he was on my side. That he wanted to help me.

Bob Moore needs too contact me. I have drivers door still needs aligned. I’m hoping Chris will contact me, and get the drivers door aligned to better specs. Ford motor company needs better quality control techs.

Had a rebuilt engine installed and the transmission fluid was not checked and the oil pan leaks. To replace the oil pan gasket will cost $1100.00 in labor after I just paid $12000.00 for an engine and install. I’m looking for a new ford dealer now.

Had my 2019 escape in for the 20,000 mile checkup. Since I travel for work couldn’t get back home to Houston for it. Bob Moore Ford was very professional in setting up a time for me. The waiting for it to be done was not long. Everything was checked and explain to me when the car was done by Jeff Gann. I’ll probably be back since I’m in OKC until December for the 25,000 and 30,000 mile checkup also. Thanks for doing a great job on getting me in and out on Tuesday morning without any problems.

Chris was friendly when I arrived for service on my Ford Fusion. He showed me to the waiting area and detailed the amenities for me. The work on my car was done quickly and professionally.

They detailed my mustang and scratched the paint all up. But sent it to get fixed. Great job by the staff to get it in and out with a timely manner.

I bring my vehicle to Bob Moore because I trust that all service needed will be accomplished to the highest standards. Any work to be done is explained clearly, and with my approval. I appreciate this greatly.

They made my new truck buying experience easy and seamless. Made the paperwork, financing and trade in logistics a snap. Introduced me to the service manager who spent ~ 15 minutes with me about how to take care of a Super Duty engine, pitfalls and frequent avoidable problems and about future potential service. I would definitely buy there again!