Skip to main content

Bob Moore Ford

(2,403 reviews)
Visit Bob Moore Ford
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (888) 903-5143 (888) 903-5143
Used (888) 388-5706 (888) 388-5706
Service (888) 388-6191 (888) 388-6191

Reviews

(2,403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service!

I needed a part in my GPS replaced (under warranty) and took my car in to Dusty at Bob Moore’s service dept on a Friday. They needed to order the part and it was available 6 days later. I took my car in the following Monday and dropped it off with Dusty. A shuttle driver took me home and a couple of hours later Dusty called to let me know my car was ready and a shuttle driver could come and pick me up if I was ready to come and pick up my car. Another very nice gentleman came and picked me up and took me to get my car. My car was ready to go, the paperwork was done and my car was clean and all repairs completed when I got there. This service dept is always prompt, courteous and honest. I have used them for several years and always been pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic car buying experience!

We had a fantastic experience with Kermit Denton and Chad Moore at Bob Moore in OKC! Very knowledgeable and insightful. We appreciated his candor and honesty. Would definitely come back to purchase again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

LOF; lube oil filter

It’s refreshing to have your vehicle serviced and have the service center call you with maintenance suggestions. It’s never a past or high sales pitch, simply what they find and do you want to fix it today? Excellent place to have your Ford product taken care of with confidence.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I will think

Took my pick up twice to fix same issue. 2nd time twice they said no problem and up on stressing more by me they show it to expert and Yes there was problems and got fix. Meaning 1st my charge was waste

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I won’t go anywhere else for a oil change

Synthetic blend and a tire rotation for 55 bucks...can’t beat it. And no hard sale like other places for other services. Make sure and make an appointment though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Good service dept. had appointment started before appointment time very enjoyable experience. They explained what work would be done. I was very happy and will use again thanks R.B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall

Nice people, good service . All the workers work really fast and help me when I have a question. They always have happy face, thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

I recently bought a truck from a different dealership that was making an odd noise. I took it to Bob Moore Ford and they were able to diagnose and repair the issue very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Stranded in OKC

I was 100 miles from home, my truck would not start. I called the service department, they suggested a tow truck. As I walked into the service department I was greeted with hello how can we help you. Jeff Gann, went above and beyond! There were no rental cars available. He said no problem and put me one of his! I verified I was miles from home, he assured me not to worry. He was in constant communication giving me updated information on my truck. I can not say enough great things about my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing Service

It was a pleasant service fast and easy they were very helpful and kind I definitely will come back in the future for any of my car needs thank you!! Thank you Dusty !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!