New 888-796-9538 Dealer Website
Used 888-797-7693 Email Dealer
Service 888-798-2305

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Sales 8:00 AM - 6:30 PM
Service 8:00 AM - 5:30 PM
Mon 8:00 AM - 6:30 PM
Tue 8:00 AM - 6:30 PM
Wed 8:00 AM - 6:30 PM
Thu 8:00 AM - 6:30 PM
Fri 8:00 AM - 6:30 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

3.8
117 lifetime reviews.
  • Awesome Sales Team

    I bought a used Jaguar from these guys, and they helped me every step of the way. They answered all questions about the car ( I drove down from Ke...

    Dealer Response

    Thank you so much for the outstanding acknowledgement of our staff and dealership! Joseph and Taylor Ford of Waynesville strive to offer total cus...


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    I bought a used Jaguar from these guys, and they helped me every step of the way. They answered all questions about the car ( I drove down from Kentucky, so I have a lot of questions, requested pictures, etc ). These guys went out of their way. Joseph was a huge help, straight forward, and honest. Probably the most HONEST dealer I have ever worked with. Even if you have to come to this place from Georgia, TN, Kentucky, Virginia, etc, I would highly recommend taking a drive to Waynesville and checking these guys out. No high pressure sales mind games, just honest people wanting to sell you the car you want.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the outstanding acknowledgement of our staff and dealership! Joseph and Taylor Ford of Waynesville strive to offer total customer satisfaction for wonderful customers like you.


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  • Great dealership

    I came to Taylor's just to look at options about downsizing my large SUV to a smaller version. Sean Cash came out as I was looking at the Explorer...

    Dealer Response

    Traci, thank you for your kind words and congratulations on your new vehicle! Check our social media pages to stay in the loop on product news and...


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    I came to Taylor's just to look at options about downsizing my large SUV to a smaller version. Sean Cash came out as I was looking at the Explorer's and started showing me all the options and practically had me sold on it by his vast knowledge of the vehicle and his thorough demonstration. He was so nice and accommodating and made my trading experience with Taylor's exceptional!! I was very pleased to be able to drive away in my new to me Explorer. Sean is top-notch!!! I also have to add that Dean Howell is by far the best general manager, hands down. He is the most HONEST and genuine manager we have ever dealt with and we have traded many times over the years. He went above and beyond to give us the best deal even though the vehicle was already priced at a competitive rate. It really was just an awesome, smooth buying experience!! I highly recommend them!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Traci, thank you for your kind words and congratulations on your new vehicle! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • customer service with the dealership

    My husband and I had researched in depth the 2016 Ford Edge. We had decided to visit two or three dealerships that had cars that fit our requirem...


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    My husband and I had researched in depth the 2016 Ford Edge. We had decided to visit two or three dealerships that had cars that fit our requirements. One was Taylor Ford. In summary the buying experience was a pleasure. We first met Mr. Gordon Prince, the sales manager. He greeted us with a smile and relaxed disposition. I had called him earlier and told him that we wanted a knowledgeable salesman. Upon arriving he introduced us to Mr. Sean Cash. Mr. Cash showed us the car we were interested in purchasing. He answered a myriad of questions. You intuitively felt his sincerity. Mr. Cash and Mr. Prince worked hard to put together the purchase of a car that met our needs and at a very competitive price. They went the extra mile. When we picked up the car Mr. Cash spent a great deal of time reviewing the technical features which can be overwhelming. He was kind, patient, and presented the information in a simple and understandable manner. This was greatly appreciated. We have bought many cars over our lifetime. Taylor Ford was one of the best experiences. You felt like you were dealing with friends. The customer service was outstanding. Mr. Cash encouraged us several times to call him with any questions. We will certainly recommend Mr. Prince and Mr. Cash to our friends and family. We have been married 51 years and are both retired professionals.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2017


"Proudly serving the mountains for over 60 years!"