Reviews
Bob Moore Auto Group Great to Deal With - Again!
We recently purchased a new Mazda from Bob Moore Mazda and couldn't be more pleased with the process! They were very fair on the price and generous on our trade. This is the second purchase we've made from a Bob Moore store - the first a few years ago at the Subaru dealership - and we received the same fair, fast service then, too! We highly recommend Bob Moore Auto Group!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience! We appreciate your business.
Fantastic service!
I had some of the best service at Bob Moore Mazda! I was helped by Austin Baird and he was excellent help! He was very knowledgeable on the car that I was looking for and that was a very specific car. He helped me negotiate a very reasonable price as well. He was very friendly and had a great sense of humor which helped ease the crazy process of buying a car. 100% recommend him for anyone searching for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for choosing Bob Moore!
Poor Communication
Went in thinking I was going to get a used car, we had the paperwork signed and we waited to see if the bank would give me a loan. I was told my car would be on hold over the weekend and we would be finished talking once I got back from out of town. The next day I receive a call stating that they sold the vehicle that was supposedly on hold. I was very disappointed. They need to fix this when it comes to their communication.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear about your unfortunate experience. That was truly not our intention. We really appreciate your feedback and will have our manager reach out to you.
Great Service!
I got helped from the minute I walked in, until the minute I walked out. The financial staff, AJ, was super friendly and very funny, hilarious guy. The salesman that helped me out with my brand new 2017 Mazda 3 GT and was helpful and on point. Great people all around!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate your business.
Dealer was great for first timers!
Salesman and Financial staff were all friendly and helped me out into getting me set up in a brand new 2017 Mazda 3! Great all around being my first time buying a brand new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience and for choosing Bob Moore.
Buying with Mazda
This is the second time I have bought from this dealership and both times have been Pleasant buying experiences filled with knowledgeable friendly salespeople who have catered to my needs without being pushy! They are patient and go above and beyond to keep their customers Happy! Brandon was our sales person and he was wonderful and so was the car manager!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate the kind words and your business.
Looking for a great used truck
Bailey Graham was awesome to work with and he was willing to help in any way I will most definitely be buying from them in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We appreciate your business and kind words.
Great dealership
Great staff and very knowledgeable sales person! This is the easiest car purchase I've ever made. I will definitely recommend this dealership to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad it was a good experience. Enjoy you new ride and thanks for the recommendation!
Easy buying experience
Terry Johnson, the salesman, was very genuine and had my families best interest at heart when looking for the right vehicle for us. He was patient and the staff added no pressure when working on the pricing. He treated my son like family and it was a very relaxing experience. I will go back in a heartbeat when we need another vehicle for our household.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear that you and your son had such a great experience with us. We strive for great customer service. Thank you for choosing Bob Moore.
Easiest buying experience
The team here did a great job in helping me find exactly what was right for my family. I got a deal I would have never anywhere else and will definitely go back the next time we need a vehicle. Relaxing buying experience and no stalking or pressure was put on by any of the staff. Terry was great with my son and made us feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy you had a great experience with us. Thank you for choosing Bob Moore.
