Bob Moore Mazda

They are so patient in dealing with us and made things possible to work with our budget. I will surely recommend this site to my extended family.

I was very pleased with my experience purchasing a used vehicle from Bob Moore Mazda. No hassle and easy to work with.

Bobby did a great job introducing me to what would become my very own CX3. Matlin sealed the deal with his professional delivery of the finance process making the experience extremely painless. Kudos to Bob Moore Mazda for remembering what good customer service is all about. Oh and I have gotten 2 follow up calls already (my Volvo dealer didn't call once).

Going to be quick. I HATE car shopping, but, with the new and ONE PERSON you deal with format of the dealership, it went pretty quickly and Mr. Mixon was nothing but helpful, nice, informative, xxxx, he even came to my home and got my other car which was part of the trade. I have always loved Mazda's, this Signature CX9 is unreal, so yes I am happy, Mr. Mixon was a large part of that and should get a pat on the back at least ! Keep it up guys, you are doing something right, and Matlin Mixon is from what I see a large part of that, roll on guys :)

I live about an hour and a half away from this dealership. I contacted them online regarding a vehicle I was interested in. The first day was great, they responded and acted like they were working to get some kind of offer for me. The next day I emailed pictures of my current vehicle and waited 4 hours to hear back from someone. No response. So I call and the person I sent them to had not even checked their email. From there I was told that they would turn it in to their finance and call me as soon as they had an offer or some kind of update. I never got a response from that point on. I tried to communicate several different ways and could not get a response. I tried the only chat and was told "I havent heard anything" and that was all. Then I tried the text option and the only response I got was "add me to your contacts" and nothing after that. I tried emailing the person again and never a response. I finally called after I got off of work and the male worker they sent them too was extremely rude and acted like I was bothering him and tried to transfer me to someone else who could deal with me. I finally just hung up. Basically I got the run around. To me it seems like if you dont have perfect credit they basically just ignore you and dont want to deal with you or even tell you they cant help you. Very disappointed.

I have already shared my positive experience with Bob Moore Mazda with at least ten friends. I have never owned a Mazda before, but fell in love with the CX9 when I needed a rental car a few years ago. Once I made the decision to purchase, I knew the CX9 was for me and that Bob Moore would take care of me. From the salesman to the finance department, I truly have no complaints. Go see salesperson Elton Rhoades the next time you need a Mazda!

I have been a loyal customer with Bob Moore since 2012, when I purchased my first Mazda. I love the way they have worked with me to get me the vehicles that I have purchased with Bob Moore. I am leasing a 2016 Mazda 6 and got a great deal. Loved working with Bobby Villegas, and the rest of the sales team, and finance. I want to say I am leasing this vehicle, because I love the service department. They have always taken care of my car needs. Marcus in service is great!

I don't own a Mazda, but service is service and when my car needs a little help I went to the people that I felt could help. Marcus and his staff exceeded my expectations. I would recommend them to anyone no matter what you drive!

A week after the sale I was contacted by an older gentlemen at the dealership asking for $500 due to an "expired rebate." We made a deal and signed the papers but apparently that's not enough for these guys. If you are a smart buyer avoid this place.

The total experience from beginning to end was very professional and sales friendly. Support staff outside of sales including parts dept. was very helpful too.